Senior Claims Advocate
1 week ago
About the Role:
Marsh is seeking a highly experienced Senior Claims Advocate to join our Specialist Financial Lines Advocacy Claims team in Sydney. As a key member of our team, you will be responsible for providing comprehensive specialist end-to-end support to our valued clients experiencing complex, high quantum, high profile, and major loss financial lines claims.
Key Responsibilities:
- Provide detailed threshold coverage analysis and advice, particularly where there may be issues of construction, characterisation of a claim, interpretation, coverage, and operation of exclusions.
- Conduct immediate reviews and prepare tailored claim strategies for urgent, media-sensitive, and complex litigated matters requiring immediate action on high-risk large loss claims.
- Attend broker/client preliminary post-loss meetings to provide detailed rationale input, guidance, and reassurance regarding the interplay of cover available to the loss and recommendations regarding claim strategy and likely outcomes.
- Proactive engagement with multi-participant tower insurer markets, legal counsel (client and coverage counsel), and clients to provide a detailed and point-in-time strategy and response for actively litigated matters to mitigate loss, set expectations, and facilitate rapid coordination and flow of information between all parties involved in a claim.
- Maximise client coverage outcomes by conducting a detailed and inclusive analysis of all client coverages, dual insurance, other insurance, case law, and external covers which would apply to the loss, providing comprehensive strategic guidance.
- Assist and mentor internal financial lines claims operations staff to examine legal/coverage complexities, indemnity denials, reservation of rights, and operation of exclusions.
- Provide tailored guidance on providing information and updates to insurers, including drafting detailed correspondence and submissions.
- Attend site inspections, mediations, and on-site meetings where appropriate. Conduct expert conclaves, review quantum and causation evidence, and provide detailed submissions in relation to causation and cover.
- Provide guidance on information requests from insurers, including advising on alternative pathways and likely trajectory/impact of alternative options.
- Conduct escalation meetings with domestic and overseas participant carrier markets, coverage counsel, and defense counsel.
Requirements:
- Legal Degree (5+ years PQE desirable), experience working in private practice.
- Technical specialist – able to provide detailed guidance, advice, and management to advanced complexity and major loss financial lines insurance claims.
- Autonomously manage a range of large complex matters, retaining quality and quantity and customer service.
- Retain and develop expert knowledge within financial lines claims.
About Marsh:
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people.
Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. At Marsh, we recognise that our people have different priorities and commitments.
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