Senior Claims Consultant

2 months ago


Sydney, New South Wales, Australia Zurich Insurance Company Full time

About Zurich Insurance Company

We are a leading insurance company dedicated to creating a brighter future for our customers, employees, and the planet. Our mission is to empower our people to fuel innovation and collaborate across diverse teams, driving continuous improvement and process enhancements.

Job Summary

We are seeking a Senior Group Claims Consultant to join our team. As a subject matter expert, you will be responsible for a small portfolio of claims, providing technical support to the team, and driving continuous improvement initiatives.

Key Responsibilities

  • Manage end-to-end group insurance claims, with a focus on IP and TPD.
  • Develop and enhance the skills and capabilities of the team, driving continuous improvement and process enhancements.
  • Protect and promote Zurich's claim philosophy, ensuring compliance with LICOP and claims assessment best practices.
  • Provide coaching and mentoring to team members, promoting a culture of continuous learning and development.

Requirements

  • Experience in a Senior or Claims Assessor role, with a strong understanding of LICOP and claims assessment best practices.
  • Proven track record of driving continuous improvement and process enhancement initiatives.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.

What We Offer

We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. Our employees enjoy a range of benefits, including competitive salaries, comprehensive health insurance, and retirement plans.



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