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Senior Claims Professional
2 months ago
We are seeking a highly skilled and experienced Senior Claims Officer to join our team at Suncorp Group. As a Senior Claims Officer, you will play a critical role in managing a diverse and complex portfolio of Injury Liability claims, providing technical expertise to support Claims Officers, and contributing to the development of the team's market profile.
Key Responsibilities- Claims Management: Proactively manage a diverse portfolio of complex Injury Liability claims end to end, ensuring timely and cost-effective outcomes.
- Technical Advice: Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving.
- External Service Providers: Appoint and manage external service providers, including External Legal Panels.
- Reserving: Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices.
- Feedback and Development: Provide underwriters and claims managers with feedback from issues or risk deficiencies identified during claims management and develop your own technical industry knowledge.
- Market Profile: Contribute to the development of the team's market profile through superior claims service to our targeted market segment.
- Experience: Proven experience within public liability risks (injury claims years experience mandatory).
- Mentoring: Prior experience mentoring claims staff in technical claims roles.
- Legal Background: Legal background preferred, but not essential.
Suncorp Group is a leading Australian financial services company that is committed to making a difference for people and in the communities they call home. Our Claims teams provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.
We are proud of our achievements in being recognized for our commitment to inclusion, diversity, and employee well-being. We offer a range of benefits, including discounts on our insurance, banking, and superannuation products, flexible working arrangements, and numerous discounts with our corporate partners.
