Senior Claims Advocate
2 days ago
Marsh is seeking a highly skilled Senior Claims Advocate to join our Specialist Financial Lines Advocacy Claims team in Sydney.
This is an exciting opportunity to work with a leading insurance broker and risk adviser, providing comprehensive specialist end-to-end support to clients experiencing complex, high-quantum, high-profile, and major loss financial lines claims.
Key Responsibilities- Provide detailed threshold coverage analysis and advice on complex claims, including issues of construction, characterization, interpretation, coverage, and exclusions.
- Conduct immediate reviews and prepare tailored claim strategies for urgent, media-sensitive, and complex litigated matters requiring immediate action on high-risk large loss claims.
- Attend broker/client preliminary post-loss meetings to provide detailed rationale input, guidance, and reassurance regarding the interplay of cover available to the loss and recommendations regarding claim strategy and likely outcomes.
- Proactively engage with multi-participant tower insurer markets, legal counsel, and clients to provide a detailed and point-in-time strategy and response for actively litigated matters to mitigate loss, set expectations, and facilitate rapid coordination and flow of information between all parties involved in a claim.
- Maximize client coverage outcomes by conducting a detailed and inclusive analysis of all client coverages, dual insurance, other insurance, case law, and external covers which would apply to the loss, providing comprehensive strategic guidance.
- Assist and mentor internal financial lines claims operations staff to examine legal/coverage complexities, indemnity denials, reservation of rights, and operation of exclusions.
- Provide tailored guidance on providing information and updates to insurers, including drafting detailed correspondence and submissions.
- Attend site inspections, mediations, and on-site meetings where appropriate, conduct expert conclaves, review quantum and causation evidence, and provide detailed submissions in relation to causation and cover.
- Provide guidance on information requests from insurers, including advising on alternative pathways and likely trajectory/impact of alternative options.
- Conduct escalation meetings with domestic and overseas participant carrier markets, coverage counsel, and defense counsel.
- Legal degree (5+ years PQE desirable), experience working in private practice.
- Technical specialist able to provide detailed guidance, advice, and management to advanced complexity and major loss financial lines insurance claims.
- Able to autonomously manage a range of large complex matters, retaining quality and quantity and customer service.
- Retain and develop expert knowledge within financial lines claims.
Marsh is the world's leading insurance broker and risk adviser, with over 45,000 colleagues operating in more than 130 countries. We serve commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit https://www.marsh.com/ and follow us on LinkedIn and X.
Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.
Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.
At Marsh, we recognize that our people have different priorities and commitments.
We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh, visit https://www.marsh.com/en-au/careers/benefits-and-policies and search 'Marsh' under endorsed employers.
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