Client Growth Specialist

1 month ago


Sydney, New South Wales, Australia Tyro Full time

This esteemed role with Tyro presents an opportunity to capitalise on the rapid growth of a leading Australian company. Collaborate with the marketing, product, sales, data and other teams to devise impactful strategies that foster long-term loyalty.

Key responsibilities include:

  • Designing and implementing multi-channel customer marketing campaigns
  • Crafting compelling customer content, ensuring alignment with legal and compliance guidelines
  • Developing targeted retention strategies and tailored offers for high-risk customers
  • Analysing data to inform campaign strategies and measure impact
  • Monitoring and reporting on campaign performance to refine strategies

You will have the chance to lead initiatives showcasing Tyro's ecosystem of value-added services, improving customer engagement and retention. Supporting go-to-market initiatives is also a key aspect of this role, educating customers on new products or features to drive activation, usage and satisfaction.

We are seeking an individual with the following skills and qualifications:

  • Proficiency in CRM or marketing automation platforms such as Marketo, Salesforce, Braze or HubSpot
  • Strong understanding of business or retail banking products, including deposits, payments and loans
  • Excellent verbal and written communication skills, with copywriting experience highly regarded
  • Demonstrated experience in customer or lifecycle marketing, ideally within finance or tech organisations
  • Proven ability to manage multiple stakeholders, influence at all levels and work effectively in cross-functional teams
  • Strong commercial acumen with experience leveraging marketing and customer data for reporting and decision-making

Based on industry standards, the estimated salary range for this position in AU is around $90,000 - $120,000 per annum, depending on experience.



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