Customer Experience Coordinator
4 weeks ago
Delivering the Dream of Home Ownership
At ABN Group, we're committed to making the dream of home ownership a reality for our customers. As a Customer Experience Coordinator, you'll play a critical role in ensuring that our customers receive a first-class experience from sales acceptance through to construction.
Your Key Responsibilities
- Provide exceptional customer service in the preconstruction of customers' homes
- Ensure contracts are delivered in designated timelines
- Deliver jobs to site on time
- Support the coordination of jobs and workflow between sales acceptance and construction
- Communicate with key stakeholders to proactively progress jobs through the preconstruction process
What We're Looking For
- A passion for working in the building industry
- The ability to deliver an awesome customer experience
- Proactive and collaborative relationships
- Relentless in the face of challenges
- Excellent listening skills
- An eye for detail when producing documentation
- A positive attitude that lifts your fellow colleagues
About Us
ABN Group is Australia's leading construction, property, and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and exist to deliver the dream of home ownership.
Why Work with Us
- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream – you own it
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate
ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work.
You must have the right to live and work in Australia to apply for this job.
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