Customer Experience Coordinator
5 days ago
Creative Activation is a leading provider of outsourced sales and merchandising teams, and retail customer experience measurement campaigns in Australia and New Zealand. Our company prides itself on delivering outstanding performance for our partners by developing passionate people who are ready to work in the evolving retail environment.
About the RoleAs a Program Coordinator, you will be responsible for assisting the Customer Experience (CX) Client Service team with planning, executing, and tracking of retail CX measurement programs. Your primary areas of responsibility will include data validation and quality reporting, managing delivery of reports to client stakeholders, and maintaining communication with the Field Team.
- Day-to-day management of retail measurement programs
- Managing field team enquiries in relation to our programs
- Admin and coordinating tasks, including uploading for monthly call cycles, loading visits, monitoring timelines, and completions
Requirements:
- Must be able to work under pressure with tight deadlines
- Outgoing and energetic personality that connects immediately with people
- Resilient and persistent with a positive attitude
- Strong communication skills, both written and verbal
- BASIC to intermediate Excel skills
- Previous experience in a call centre or ordering systems environment is desired
You will be joining a fun and highly efficient team working on programs being delivered across Australia and New Zealand, with exposure to all the benefits of working in an agency environment.
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Customer Experience Coordinator
4 weeks ago
Melbourne, Victoria, Australia ABN Group Full time{"title": "Customer Experience Coordinator", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Experience Coordinator at ABN Group, you will play a vital role in ensuring our customers receive a first-class experience throughout the preconstruction journey. Your primary focus will be on coordinating all required elements of the...
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Customer Experience Coordinator
4 weeks ago
Melbourne, Victoria, Australia ABN Group Full time{"title": "Customer Experience Coordinator", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Experience Coordinator at ABN Group, you will play a vital role in ensuring our customers receive a first-class experience throughout the preconstruction journey. Your primary focus will be on coordinating all required elements, from sales...
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Customer Experience Coordinator
4 weeks ago
Melbourne, Victoria, Australia ABN Group Full time{"title": "Customer Experience Coordinator", "content": "About ABN GroupABN Group is a leading construction, property, and finance company with operations in Victoria and Western Australia.We exist to deliver the dream of home ownership, and we're committed to providing an exceptional customer experience.Job SummaryWe're seeking an experienced Customer...
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customer Experience Coordinator
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Melbourne, Victoria, Australia ABN Group Full timeAbout ABN GroupABN Group is a leading construction, property, and finance company with operations in Victoria and Western Australia. We strive to deliver the dream of home ownership to our customers.Why Work with Us?We have a high-performing team that is customer-obsessed.We offer inclusive reward and recognition programs that celebrate our employees.We...
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customer Experience Coordinator
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Melbourne, Victoria, Australia ABN Group Full timeDelivering the Dream of Home OwnershipAt ABN Group, we're committed to making the dream of home ownership a reality for our customers. As a Customer Experience Coordinator, you'll play a critical role in ensuring that our customers receive a first-class experience from sales acceptance through to construction.Your Key ResponsibilitiesProvide exceptional...
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Customer Experience Coordinator
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Melbourne, Victoria, Australia Osborne Richardson Full timeOsborne Richardson is seeking a skilled Customer Experience Specialist to join their team in Melbourne.The ideal candidate will have a strong drive to succeed, with proven sales experience in customer/sales roles and previous 3PL experience.Key responsibilities include:Accurately processing orders, coordinating inventory and logistics, and resolving...
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Customer Experience Coordinator
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Melbourne, Victoria, Australia Accor Full timeAs a key member of the Sofitel Melbourne On Collins team, the One Touch Operator plays a vital role in ensuring seamless communication between guests and the hotel.The ideal candidate will possess exceptional communication skills, a warm and welcoming demeanor, and the ability to remain calm under pressure.Responsibilities include coordinating the flow of...
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Customer Experience Coordinator
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Melbourne, Victoria, Australia inchcape Full timeAbout the RoleWe are seeking a dynamic Customer Experience Specialist to join our team at Inchcape. As an in-store specialist, you will embark on a journey to learn, develop, and implement the various functions of this critical role. You'll coordinate and manage the sales process, ensuring that our customers receive personalized solutions that meet their...
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Team Coordinator
1 month ago
Melbourne, Victoria, Australia Transurban Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Team Coordinator to provide administrative support to our General Manager - Customer Experience & Operations and General Manager - Customer Solutions & Australian Markets Partnering.As a Team Coordinator, you will be responsible for managing day-to-day activities, coordinating meetings,...
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Customer Experience Project Coordinator
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Customer Experience Project Coordinator
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Melbourne, Victoria, Australia ABN Group Full timeDelivering the Dream of Home OwnershipThis is an opportunity to work as part of the Knockdown Rebuild team and manage a portfolio of high value projects. You will provide a first-class customer experience by coordinating all required elements of the preconstruction journey from sales acceptance through to construction whilst meeting expected timelines.Key...