HR Service Delivery Manager

2 weeks ago


Sydney, New South Wales, Australia IAG Full time

Lead People Connect HR Advisory Function

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We're seeking a seasoned HR Service Delivery Manager to join our IAG team in Sydney. As a key member of our People Connect function, you'll lead the delivery of strategic and operational HR services that drive business outcomes.

About the Role

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You will be responsible for managing a high-performing team that provides expert advice and support on HR-related matters to IAG's managers and employees. Your leadership skills will help shape the future of our People Services division, driving innovation and excellence in service delivery.

In this critical role, you will:

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  • Develop and implement effective HR strategies that meet business needs;">
  • Collaborate with stakeholders to design and deliver process improvements;">
  • Lead change management initiatives across People Services;">
  • Maintain and enhance the quality of HR services delivered to internal clients;">
  • Foster strong relationships with business leaders and teams to ensure seamless integration of HR services.">
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About You

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To succeed in this role, you'll need:

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  • Proven experience in HR leadership and service delivery;">
  • Strong understanding of HR processes and systems;">
  • Excellent communication and interpersonal skills;">
  • Ability to work collaboratively with cross-functional teams;">
  • A bachelor's degree in Human Resources or a related field.">
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About Us

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IAG is Australia and New Zealand's largest general insurance group, with a purpose to make your world safer. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a competitive salary package. Our estimated salary for this role is $140,000 - $180,000 per annum, depending on experience.

This is a permanent opportunity based in Sydney. If you're passionate about delivering exceptional HR services and leading a talented team, we encourage you to apply.



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