Assistant Night Manager
4 hours ago
As an Assistant Night Manager at Sofitel Darling Harbour, you will play a crucial role in ensuring the smooth and efficient operation of our hotel's overnight activities. Your primary responsibility will be to supervise and support the Front Office team and other departments, ensuring the safety and security of the property.
Key Responsibilities- Supervise and support the Front Office team and other departments during overnight hours.
- Ensure the safety and security of the property and its guests.
- Provide exceptional customer service and resolve any guest complaints or issues.
- Manage and maintain accurate records and reports.
- Collaborate with other departments to ensure seamless operations.
- Develop and implement training programs for employees.
- Monitor and maintain the hotel's facilities and equipment.
- Highly motivated and organized individual with excellent communication skills.
- Experience in a similar role or in a customer-facing environment.
- Ability to work a rotating roster, including weekends and public holidays.
- Strong problem-solving and conflict resolution skills.
- Proficient in the use of front and back office equipment.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
", "Company Description": "Sofitel Darling Harbour is a luxurious hotel located in the heart of Sydney. We are committed to providing exceptional service and creating memorable experiences for our guests. Our team is passionate about delivering outstanding hospitality and we are looking for like-minded individuals to join our team.", "Qualifications": "- Highly motivated and organized individual with excellent communication skills.
- Experience in a similar role or in a customer-facing environment.
- Ability to work a rotating roster, including weekends and public holidays.
- Strong problem-solving and conflict resolution skills.
- Proficient in the use of front and back office equipment.
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