Night Manager
6 hours ago
The Night Manager is a key role in ensuring the smooth operation of our hotel during non-peak hours. As the first point of contact for guests and staff, you will be responsible for managing front office operations, handling guest complaints, and maintaining a high level of customer service.
Key Responsibilities- Manage front office operations, including check-in, check-out, and guest services
- Handle guest complaints and resolve issues in a timely and professional manner
- Represent the General Manager and other senior managers in their absence
- Maintain current knowledge of all security and emergency procedures
- Support the Night Auditor with front desk and accounting duties
- Produce nightly reports as required
- Inform other departments of guest special requests
- Maintain awareness of all hotel areas
- Minimum 2 years of front office supervisory experience in the hotel, leisure, and/or retail sectors
- Current and demonstrated knowledge of health and safety and security procedures
- Calm, efficient, and able to work well under pressure
- Excellent interpersonal and communication skills
- Degree, diploma, or formal certification in hotel management or equivalent
- A laundered uniform provided to you
- Free team member meals served fresh daily
- 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
- Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
- Flexibility so you can thrive and make space for what matters most
- Working alongside an experienced and dynamic leadership team in our hallmark property, this role provides an exceptional opportunity for growth and Hilton career progression
Guest Services, Operations, and Front Office
Hilton Sydney
Australia's award-winning #2 Great Place to Work culture
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Night Operations Manager
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Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Night Manager to join our team at Hilton Sydney. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during non-peak hours, providing exceptional guest service, and maintaining a safe and secure environment.Key ResponsibilitiesBe visible in the hotel lobby and...
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Night Operations Manager
7 days ago
Sydney, New South Wales, Australia Hilton Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Night Manager to join our team at Hilton Hotels. As a Night Manager, you will be responsible for overseeing the smooth operation of our hotel during non-peak hours, ensuring that all guests receive exceptional service and that our hotel runs efficiently.Key ResponsibilitiesBe visible in the hotel...
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Night Operations Manager
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Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Night Manager to join our team at Hilton Sydney. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during non-peak hours, providing exceptional guest service, and maintaining a safe and secure environment.Key ResponsibilitiesBe visible in the hotel lobby and...
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