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Merchant Account Executive

2 months ago

Welshpool, Australia GWA Group Full time

GWA Group is currently in search of a motivated and results-oriented Account Manager (Merchants) to enhance our Sales team on a permanent, full-time basis.

At GWA, we pride ourselves on our rich heritage from Australia and New Zealand, technical proficiency, and innovative spirit, which together with our renowned brands, create exceptional products. For over a century, we have been dedicated to developing high-quality solutions for both residential and commercial environments, featuring leading brands such as Caroma, Methven, and Clark.

Role Overview

As the ideal candidate, you will be instrumental in sustaining and growing our client base while showcasing our outstanding product offerings. Engaging with customers is essential for success in this position. You will serve as the primary representative for our trade and retail clientele, ensuring top-notch service and support while promoting the GWA brand.

Your responsibilities will include:

  • Sales Performance: Meeting budgeted sales and margin objectives within your designated area and analyzing sales data to develop effective strategies for increasing sales and enhancing profitability.
  • Expense Oversight: Monitoring and managing expenses within your role, reporting discrepancies, and proposing solutions to ensure that spending aligns with desired outcomes.
  • Market Insights: Delivering valuable insights regarding competitors, merchant activities, market conditions, and economic trends to inform sales strategies and initiatives.
  • Product Knowledge: Facilitating tailored product training for merchants and providing technical information both internally and externally, focusing on saleable features and benefits.
  • Relationship Development: Demonstrating expertise in building and maintaining relationships with current and prospective stakeholders. You will also represent the organization at relevant merchant and trade events, collaborating with internal teams across various business units.
  • Reporting: Compiling weekly sales reports that detail sales volume, potential sales, customer base expansion, and competitor activities. Participating in regular meetings to discuss ongoing activities and market interests.
  • Merchandising: Ensuring that merchant displays are up-to-date and visually appealing, removing outdated products, and maximizing brand visibility. Additionally, maintaining Point of Sale materials, price lists, technical manuals, and other relevant resources.
  • Sales Strategies: Identifying opportunities to develop and implement sales strategies aimed at maximizing sales and margin growth, continuously reviewing initiatives and recommending corrective actions as necessary.

Candidate Profile

The successful candidate will be a proactive, customer-oriented individual with a strong passion for sales and relationship management, possessing:

  • Demonstrated experience in sales and account management, ideally within the industry.
  • Excellent communication, negotiation, and relationship-building abilities.
  • Strong analytical skills to interpret sales performance and market trends.
  • Capability to work both independently and collaboratively within a team setting.
  • Proficiency in MS Office and MS ERP systems.

About GWA Group

At GWA, we are more than just a business; we are a community dedicated to transforming everyday water experiences into extraordinary ones. Our commitment to water sustainability, customer-centric values, and community involvement creates a positive impact, ensuring our consumers not only enjoy our products but also contribute to conserving millions of liters of water annually.

When you become part of our organization, you will find a welcoming environment where safety, collaboration, and inclusivity are foundational to our culture. Every contribution is valued, and we foster a supportive atmosphere where you can thrive, learn, and grow, recognizing and celebrating achievements in diverse and meaningful ways.

We embrace the unique perspectives and talents of every individual and cultivate a culture of care where you feel appreciated and empowered to succeed. Our cultural principles—We are One Team, We are Customer Focused, and We Care for Each Other—are integral to our daily operations.

What We Offer

Embark on a journey with us towards excellence, collaborating with inspiring colleagues, engaging with iconic brands, and contributing to a business with a legacy of robust growth. We value enthusiasm, potential, and a readiness to learn.

In addition to a collaborative and supportive culture that sets you up for success, we provide:

  • Flexible working arrangements
  • Complimentary onsite parking
  • Competitive salary and bonus structures
  • A comprehensive onboarding program to ensure your success
  • Opportunities for professional development through our Learning & Development initiatives
  • Paid parental leave
  • Exclusive access to discounts and cashback rewards through our 'Great Rewards' program
  • Significant discounts on a wide range of our products through our 'Bathrooms & More' program
  • Volunteer and Community Service Leave
  • Options to purchase additional annual leave
  • Possibility of novated leasing arrangements
  • Health & Wellbeing Services, including 24/7 access to medical advice and mental health support for you and your family
  • Annual flu vaccinations
  • Discounts on corporate health insurance through Medibank

Ready to Take the Next Step?

We look forward to your application and the opportunity to build a successful career together.

Please note: Applicants must be citizens, permanent residents, or hold the necessary employment visas and approvals for the duration of this position.

GWA Group is an equal opportunity employer and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in employment opportunities and benefits.

We welcome and encourage applications from individuals of Aboriginal and Torres Strait Islander descent.

Please note that we are not accepting applications from agencies at this time.