Account Manager

3 months ago

Welshpool, Australia Workwear Group Full time

**Work options**: Hybrid
**About Us**

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, **a top 20 ASX listed company with over 100,000 employees.** Housed under the banner of Workwear Group, our three iconic brands - **KingGee**, **Hard Yakka** and **NNT** - have been in the business of delivering workwear since the late 1920's.

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

**About the Role**

In this role, you’ll build and nurture strong client relationships, truly understanding their goals and needs. You’ll bring back valuable insights to help us craft the best possible proposals. You’ll work closely with different teams, manage risks related to our contracts, and take care of the daily account management tasks.

**What you’ll be doing**
- Develop and implement sales strategies: Create and execute a customer-based development plan to drive organic growth and achieve sales targets.
- Customer relationship management: Maintain and strengthen relationships with key customers, ensuring alignment with sales strategies to identify and capitalize on growth opportunities.
- Value-added program management: Design and manage value-added programs tailored to client needs, enhancing customer satisfaction and loyalty.
- Reporting and analysis: Oversee the preparation and submission of weekly and monthly reports, both internal and external, ensuring accuracy and timeliness.
- KPI monitoring: Track and analyze key performance indicators (KPIs) to assess sales performance and identify areas for improvement.
- Contract compliance: Monitor and address any contract non-compliance issues promptly, ensuring adherence to agreed terms and conditions.
- Sales planning and forecasting: Optimize stock levels to maximize profitability, manage product life cycles, and forecast demand to minimize obsolete stock.
- Deadline management: Ensure all sales planning and product range efficiency tasks are completed within client-defined time frames, meeting all relevant KPIs.

**Who we’re looking for**

At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:

- Strong work ethic and are committed to showing up for a team
- Openness to receive coaching and embrace self reflection and self growth
- Accountability for your actions, and emotions, and actively venture beyond your comfort zone
- Embrace innovation, take calculated risks, and inspire others to think outside the box
- Ability to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is key
- Ethical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.

**What we’re looking for**

You will be highly commercial and possess strong communication skills to influence stakeholders at all levels. Along with your business acumen, you will have:

- Strong communication skills and sales experience including new business development in competitive environments.
- Minimum 3 years demonstrated ability to achieve targets via developing and implementing sales growth strategies.

**What we offer**
- The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
- Flexible working environment, allowing for work from home day/s each week.
- A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
- A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey.
- Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
- We Learn, a dedicated hub for all things learning and development.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.

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