Customer Relationship Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $83,000
Job Description

This is a busy and highly varied role that requires effective customer support and interaction across email and phone.

  • Managing customer relationships effectively in line with established values.

The key responsibilities of this role include:

  • Providing daily order updates to allocated key accounts, keeping customers informed about order statuses, expected delivery times, and any relevant changes.
  • Overseeing the onboarding of new products and ensuring a seamless customer experience.
  • Order management in a timely and accurate manner.

We are seeking a results-driven and detail-oriented professional with a passion for Customer Service to join our team.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Solid experience in Customer Service (within the manufacturing industry will be a strong advantage).
  • Exceptional communication skills to establish meaningful relationships with internal and external customers.
  • The ability to maintain a high level of accuracy, coupled with a strong team attitude.
  • A highly motivated, driven and organised individual who thrives within a fast-paced environment.
  • Proficiency in Microsoft Office Suite and CRM systems.
Benefits

You will also enjoy:

  • Contributing to sustainability initiatives that make a difference.
  • A supportive environment that values safety, respect, and collaboration.
  • Career growth opportunities for further training and advancement.
Why Join Us?

This is an opportunity to make a real impact and be a key player in shaping our future.

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