IT Support Specialist

3 weeks ago


Mount Pritchard, New South Wales, Australia Mounties Group Full time
About the Role:

We are seeking an experienced IT Support Specialist to join our team at Mounties Group. The ideal candidate will have a strong background in IT help desk support and network management.

The successful candidate will be responsible for providing first-line support for hardware and software issues across the group, including troubleshooting and resolving helpdesk requests in a timely manner.

Key responsibilities will include assisting with day-to-day system troubleshooting, maintaining effective communication with stakeholders, performing installations and software upgrades, and providing printer, laptop, and mobile device support.

To be successful in this role, you will require a minimum of 3 years' experience in an IT help desk support and network management role, with knowledge and experience in Active Directory, Azure, and Office 365.

Additionally, you will need to possess exceptional verbal and written communication skills, advanced network diagnosis and troubleshooting skills, and the ability to multitask and work against multiple priorities.

We offer a supportive and inclusive team culture, discounted meals, free onsite parking, and uniforms provided.

Join a dynamic and growing organization and contribute to the success of Mounties Group.


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