
Front Desk Supervisor
12 hours ago
Delivering Exceptional Guest Experiences
As a global leader in vacation ownership and travel membership, we deliver exceptional experiences for millions of travelers worldwide.
Go Beyond the OrdinaryOur dynamic and growing portfolio of resort and lifestyle travel brands offers endless opportunities for innovation and growth.
How You'll Excel as Front Office ManagerThis key role ensures the efficient day-to-day operation of our Port Douglas resort, interacting with owners and guests, resort departments, and corporate teams as needed.
- Lead and motivate the front office team
- Direct and promote a positive working relationship between resort departments
- Recruit, hire, and train to ensure adequate staffing levels within guidelines
- Assist with planning policies and procedures
To succeed, you will have:
- Proven management expertise
- Availability and flexibility to meet with clients, including weekend shifts and public holidays
- Demonstrated experience in motivating, inspiring, training, coaching, and disciplining employees
- Excellent communication skills (written and verbal)
- Proven ability to recognize and solve problems in the workplace
- Ability to multitask and work productively in a fast-paced environment
- Experience in Resort Hospitality Management
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