Front Office Manager

6 days ago

Port Stephens, Australia Travel + Leisure Co. Full time

35-45 Shoal Bay Road, Port Stephens, New South Wales, Australia, 2315- Resort Administration- Full Time**We Put the World on Vacation**

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.**Go where opportunity is always on.**

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join the Ramada Shoal Bay team as the **Front Office Manager**today

**How You’ll Shine**

The Front Office Manager will be responsible for supporting the General Manager in the daily operations of the front office, including support and training of the front office team. As the Front Office Manager, you will greet and welcome our guests and Owners to the hotel, provide hotel facilities and services information, advise on local attractions, activities, restaurants and ensure our guests' holiday expectations are exceeded.

This role will see you responsible for the daily operations of the front desk and Guest Experience Hosts. Taking ownership and full responsibility for the check-in experience of Guests and Owners to the hotel. You will enhance the arrival and overall experience through superior customer service through creating personal and memorable moments, adding on our company vision of putting the world on vacation

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidised private health cover*

**What You’ll Bring**

To be successful in this role, you will be:

- A natural leader who can confidently make independent decisions, who has prior experience as a Supervisor or Manager in a Hotel
- Flexible to work a 7 day week roster including night shift, weekends and holidays - you will be required to work late night shifts. (Front desk is open 24 hours /7 days a week)
- Experience in leading a team, self motivated, results oriented and use initiative
- Be a real 'people person' and genuinely enjoy getting to know people
- Have a strong ability to build and develop positive relationships
- Have a passion for sales and delivering exceptional customer service
- Hirum Experience is preferable
- Responsible Service of Alcohol Certificate
- Full manual drivers licence
- First Aid certificate

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Job Requisition: R-104470

  • Front Office Manager

    2 weeks ago

    Port Douglas, Queensland, Australia Wyndham Destinations Full time

    We Put the World on VacationTravel + Leisure Co.is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...

  • Front Office Manager

    2 days ago

    Port Douglas, Queensland, Australia Wyndham Destinations Full time

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

  • Front Office Manager

    2 weeks ago

    Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

  • Front Office Leader

    16 hours ago

    Port Douglas, Queensland, Australia beBeeManager Full time $90,000 - $110,000

    The RoleWe are seeking a highly skilled and motivated professional to lead the Front Office team in our Port Douglas resort. The successful candidate will be responsible for ensuring the efficient day-to-day operation of the front office, interacting with owners and guests, resort departments, and the corporate office as necessary. Required Skills and...

  • Front Office Leader

    2 days ago

    Port Douglas, Queensland, Australia beBeeManagement Full time

    World-class Front Office Management OpportunityWe are seeking a highly motivated and experienced Front Office Manager to join our team.This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent leadership skills.Key Responsibilities:Motivate and inspire the front office team to deliver exceptional customer...

  • Duty Manager

    2 weeks ago

    Port Stephens, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Resort Front Office Leadership Position

    2 days ago

    Port Douglas, Queensland, Australia beBeeHospitality Full time $104,589 - $126,829

    Job OpportunityThe Front Office Director is responsible for leading the efficient day-to-day operation of the resort.Key ResponsibilitiesDrive and motivate the front office team to achieve high standardsBuild and maintain a positive working relationship between departments, promoting effective teamworkDirect the recruitment, hiring, and training of staff,...

  • Front Office and Housekeeping Couple

    2 days ago

    Port Arthur, Australia NRMA Parks and Resorts Full time

    **Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...

  • Guest Experience

    7 days ago

    Port Stephens, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Tuesday, 26 August 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3...

  • Front of House Manager

    1 week ago

    Port Campbell, Australia 12 Rocks beach cafe Full time

    **2IC - Front of House Wanted | 12 Rocks Beach Cafe, Port Campbell** **Full-Time or Part-Time | Immediate Start Available** **$75,000 - $85,000 per year** Looking to take the next step in your hospitality career in a beautiful coastal setting? 12 Rocks Beach Cafe in Port Campbell is seeking a passionate and capable 2IC - Front of House to support our FOH...