Guest Experience Host

1 week ago

Port Douglas, Queensland, Australia Travel + Leisure Co. Full time $60,000 - $80,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE YOU GROW

Discover a career fuelled by possibility at Travel + Leisure Co.,  If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Port Douglas team as a Guest Experience Host & Face to Face Lead Generator today

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Discounted hotel stays across the world

  • Subsidised Private Health Insurance (upon successful completion probation period)

  • Professional development funding

  • Base hourly rate coupled with performance based incentives

  • Monthly, Quarterly and Yearly Recognition Programs

How You'll Shine

As a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position

  • Genuine passion for customer service and the local area

  • Excellent communicator with strong interpersonal skills

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • High levels of computer literacy

  • Previous experience with a PMS system (Opera) advantageous

  • Have the ability to recognize and solve problems in the workplace

  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

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