Service Expansion Specialist

7 days ago

Sydney, New South Wales, Australia beBeeDevelopment Full time $60,000 - $70,000
About Us

We are a leading NDIS service provider that empowers individuals with disabilities and older Australians to live independently.

About the Role

This is an exciting opportunity for a proactive Service Development Coordinator to lead the growth of our Carer and SIL services, and capacity building programs.

Key Responsibilities:
  • Develop and implement strategies to expand Carer services, SIL, and capacity building programs.
  • Manage daily operations including staff rosters and participant scheduling.
  • Ensure compliance with NDIS Practice Standards.
  • Collaborate with marketing to support digital and community engagement strategies.
  • Build and maintain strong relationships with participants, families, and stakeholders.
  • Track service outcomes, expansion, client satisfaction, and provide regular reports.
Requirements:
  • Bachelor of Social Science or relevant experience in health services.
  • Strong networking and service expansion skills.
  • Prior experience in NDIS services, particularly SIL, Home care, and support coordination.
  • Knowledge of the NDIS Quality and Safeguards Framework.
  • Excellent interpersonal, customer service, and stakeholder engagement skills.
  • Marketing knowledge or experience working alongside a marketing team.
Personal Attributes:
  • Compassionate, reliable, and client-focused.
  • Excellent time management and multitasking abilities.
  • Professional presentation and communication style.

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