Customer Success Advisor

4 days ago


Sydney, New South Wales, Australia Westpac Full time

We are looking for a skilled Customer Success Advisor to join our team at Westpac.

About the Role

This is a full-time permanent opportunity available 38 hours per week. As a Customer Success Advisor, you will be responsible for providing expert financial advice and seamless service to our customers, building rock-solid relationships and making it clear you understand what our customers need today – and what their plans are for tomorrow.

What We Offer

You'll play a significant part of the future of a business that has been around for 200 years. We aim to create better futures together. So we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow, backed a fantastic team of people within a can-do, supportive structure.

Benefits

As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer. The estimated salary for this role is AU$60,000 - AU$80,000 per year, depending on experience.

Requirements

The ideal candidate will thrive in a fast-paced environment where no two days are the same. You will have experience meeting and exceeding KPI targets while continuing to provide exceeding customer service. You will be passionate about building and maintaining relationships with customers to not only make sales, but to help them with their banking needs. To be successful in this role, you will need strong communication skills, possess excellent time management, and most importantly, be willing to learn.



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