Technical Support Specialist QLD/NT

3 days ago


Brisbane, Queensland, Australia Philips Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team in Brisbane, covering the QLD/NT and Northern NSW regions. This role will involve servicing our medical equipment portfolio, specifically CT and Ultrasound systems.

Key Responsibilities:
  • Provide exceptional customer service through maintenance, installation, and technical support of our medical equipment.
  • Actively participate in sales processes and offer expert technical guidance throughout the entire customer relationship lifecycle.
  • Manage and resolve technical escalations efficiently, ensuring timely updates for all stakeholders.
  • Deliver best-in-class service with technical support, maintenance, and repairs on equipment, minimizing customer downtime.
Requirements:
  • Previous experience in customer-facing service engineering roles, preferably in medical equipment or similar industries.
  • Holding a Restricted Electrical License is mandatory.
  • A degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or related fields.
  • Strong IT skills and ability to work in a fast-paced environment.
About Philips

We are a leading health technology company committed to improving lives worldwide. Our mission is to make healthcare more accessible and sustainable through innovative solutions.



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