Technical Support Specialist QLD/NT
3 days ago
We are seeking a highly skilled Technical Support Specialist to join our team in Brisbane, covering the QLD/NT and Northern NSW regions. This role will involve servicing our medical equipment portfolio, specifically CT and Ultrasound systems.
Key Responsibilities:- Provide exceptional customer service through maintenance, installation, and technical support of our medical equipment.
- Actively participate in sales processes and offer expert technical guidance throughout the entire customer relationship lifecycle.
- Manage and resolve technical escalations efficiently, ensuring timely updates for all stakeholders.
- Deliver best-in-class service with technical support, maintenance, and repairs on equipment, minimizing customer downtime.
- Previous experience in customer-facing service engineering roles, preferably in medical equipment or similar industries.
- Holding a Restricted Electrical License is mandatory.
- A degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or related fields.
- Strong IT skills and ability to work in a fast-paced environment.
We are a leading health technology company committed to improving lives worldwide. Our mission is to make healthcare more accessible and sustainable through innovative solutions.
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Brisbane, Queensland, Australia Philips Full timeJob TitleCustomer Support Engineer QLD/NTAbout the Role:We are seeking a highly skilled Technical Customer Support Specialist to join our team in Brisbane. As a key member of our support team, you will be responsible for providing expert technical advice on maintenance, installation, and servicing of medical equipment in QLD/NT and Northern NSW regions.Your...
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Brisbane, Queensland, Australia Philips Full timeAbout the Role:We are seeking a skilled Technical Support Specialist to join our team in Brisbane, responsible for servicing QLD/NT and Northern NSW regions. This critical customer-facing role will involve maintaining and developing robust relationships with customers and providing expert technical advice on maintenance, installation, and servicing of...
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Brisbane, Queensland, Australia Philips Full timeWe are seeking a skilled Technical Customer Support Specialist to join our team in Brisbane, servicing QLD/NT and Northern NSW regions.This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of medical...
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Brisbane, Queensland, Australia Philips Full timeJob RoleCustomer Support Engineer QLD/NT - CT/UltrasoundJob OverviewPhilips is a leader in the healthcare industry, striving to improve the lives of millions of people worldwide. We aim to make the world a healthier and more sustainable place through innovation and technology.Your Key Responsibilities: Collaborate with our team to provide exceptional service...
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Brisbane, Queensland, Australia Philips Full timeWe are seeking a skilled Technical Service Specialist to join our team in Brisbane QLD, responsible for servicing medical equipment across QLD, NT, and Northern NSW regions.This role will involve collaborating with the wider organization to provide exceptional service to customers, including corrective & preventative maintenance, commissioning & installation...
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