Technical Service Engineer

2 weeks ago


Brisbane, Queensland, Australia Philips Full time

Job Title

Customer Support Engineer QLD/NT - CT/Ultrasound

  • • A great opportunity awaits for a technical service-oriented engineer to become part of our team in Brisbane, responsible for servicing QLD/NT and Northern NSW regions. This role will be specializing within our CT and Ultrasound portfolio.
  • • This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of medical equipment (software & hardware) in line with regulations and policies.

About the Role

We are seeking an experienced technical service engineer to join our team in Brisbane. As a key member of our team, you will be responsible for providing exceptional technical support to our customers across QLD/NT and Northern NSW regions.

Your Key Responsibilities

  1. Providing expert technical advice on maintenance, installation, and servicing of medical equipment (software & hardware).
  2. Maintaining and developing robust customer relationships through regular communication and issue resolution.
  3. Collaborating with the wider organisation to provide seamless service to our customers.
  4. Participating in the sales process and providing technical support throughout the entire life cycle of our customer relationships.

Requirements

  • • Previous experience in technical service engineering roles is essential.
  • • Familiarity with medical equipment like CT and Ultrasound is desirable.
  • • Strong IT skills and ability to work in a fast-paced environment are required.

What We Offer

We offer a competitive salary package of $120,000 - $150,000 AUD per annum, depending on experience, as well as opportunities for professional growth and development.



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