National Customer Service Liaison

4 weeks ago


Adelaide, South Australia Beaumont Tiles Full time

Role Overview

We are seeking a skilled Customer Service Coordinator to join our Residential Sales team at Beaumont Tiles. As a key point of contact, you will provide exceptional support to clients and internal sales representatives, ensuring seamless communication and outstanding client experiences.

Key Responsibilities

  • Liaise directly with builders, suppliers, and internal teams to resolve queries and issues
  • Support the sales force with administrative duties, data entry, and database maintenance
  • Manage client and job records, ensuring accuracy and up-to-date information
  • Develop and maintain strong relationships with customers and suppliers
  • Collaborate with internal divisions to ensure project success and timely resolutions

Requirements

  • Proven customer service skills and experience in a similar role
  • High-level organisational skills and ability to manage multiple projects
  • Proactive, enthusiastic, and able to work in a dynamic team environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to work independently

About Us

Beaumont Tiles is a leading tiles and bathroom ware retailer with over 110 outlets nationwide. We offer attractive remuneration packages, employee assistance programs, and training opportunities.



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