National Customer Service Liaison
4 weeks ago
About the Role
We are seeking a skilled Customer Service Coordinator to join our Residential Sales team at Beaumont Tiles. As a key point of contact, you will provide exceptional support to clients with queries about products, orders, and deliveries.
Key Responsibilities
- Liaise directly with builders, sales representatives, and internal teams to ensure seamless project execution.
- Support the sales force with administrative duties, data entry, and database maintenance.
- Manage client and job records, maintaining accurate information and relationships.
- Collaborate with procurement, warehousing, and logistics teams to ensure timely project delivery.
- Resolve on-site issues and achieve timely resolutions.
Requirements
- Be a customer service professional with high-level organisational skills and ability to manage multiple projects.
- Be proactive, enthusiastic, and able to work in a dynamic team environment.
- Have excellent verbal and written communication skills, with strong problem-solving abilities.
- Be highly competent in Excel and other Microsoft suite products.
About Beaumont Tiles
Beaumont Tiles is Australia's leading tiles and bathroom ware retailer, with over 110 outlets nationwide. We offer attractive remuneration packages, employee assistance programs, and training opportunities.
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