Customer Service Manager
6 days ago
Customer Service Excellence
National Pharmacies is a market leader in the healthcare industry, committed to delivering exceptional customer service. As a Service Manager, you will be critical to enabling us to fulfill our purpose by:
- Providing outstanding customer service and consulting with customers to ensure they receive the best advice for their health and beauty needs.
- Overseeing the daily operations of the OTC area of the pharmacy, ensuring our stores are beautifully presented and well-stocked.
- Inspiring and leading the OTC team to deliver professional customer service for every member and customer, every time.
Requirements
- Relevant retail and people management experience in Pharmacy.
- Motivation of self and ability to guide and lead others.
- A positive attitude and ability to manage and multi-task in this busy role.
- Ability to work flexible hours.
Benefits
- Employee discounts across our entire range of health, beauty, and optical products.
- Support to achieve nationally recognised qualifications in Community Pharmacy.
- Working for an organisation that supports the community and genuinely cares about its customers.
- Our annual Employee Awards night.
- A chance to participate in the National Pharmacies Christmas Pageant.
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