Client Relations Specialist

1 week ago


Rockhampton Regional, Australia Coates Full time

About Coates

As a proudly Australian-owned enterprise, Coates boasts a rich legacy of assisting clients in executing significant projects while embracing a future centered on expansion. We offer comprehensive solutions that encompass Equipment Hire, Engineering Services, Industrial Solutions, and Power & HVAC.

Your Career Journey Begins Here...

  • Full-time permanent role
  • Standard hours: Monday to Friday, 7am to 4pm

In your role as the primary contact for clients at our Rockhampton branch, your foremost objective will be to guarantee that our clients receive exceptional service regarding their equipment needs.

Your Role Will Involve a Variety of Tasks Such As:

  • Responding to client inquiries via face-to-face interactions, phone calls, and emails
  • Creating hire schedules, preparing quotes, and managing invoicing
  • Coordinating the logistics of equipment deliveries, transfers, pickups, repairs, and breakdowns
  • Occasionally assisting clients and colleagues in the yard with equipment loading

What We Offer You

Our organization provides a diverse array of benefits and perks, including:

  • Opportunities for professional development and career advancement
  • Access to employee discounts, benefits, and wellness programs
  • Program for purchasing additional leave
  • Options for novated leasing and salary sacrifice
  • 12 weeks of Paid Parental Leave, in addition to the government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

What You Will Bring to the Position

  • Prior experience in face-to-face customer service
  • A commitment to delivering outstanding customer experiences
  • Basic computer proficiency (MS Word, Excel, Outlook)
  • Aptitude for learning and understanding technical information
  • Physical capability to lift and no mobility restrictions

If you have an interest in the construction, mining, or engineering sectors, we are prepared to equip you with all the necessary knowledge regarding equipment hire.

Why Choose Coates?

At Coates, we recognize that individuals, organizations, and communities flourish when everyone feels appreciated and included. We are proud to be executing our second Reconciliation Action Plan and are dedicated to enhancing gender representation. Additionally, we provide avenues for growth through our leadership and development initiatives.

Our impact extends beyond our operations. Coates actively supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to foster a greener future for all.

Explore our values and opportunities to learn more.

Coates. Equipped for you.



  • Rockhampton Regional, Australia Coates Full time

    About CoatesAs a proudly Australian owned enterprise, Coates has a rich legacy of assisting clients in executing significant projects, with a promising future centered on expansion. We offer comprehensive solutions that encompass Equipment Hire, Engineering Services, Industrial Solutions, and Power & HVAC.Your Career Journey Begins Here...Full-time permanent...


  • Rockhampton Regional, Australia Coates Full time

    About CoatesAs a proudly Australian-owned enterprise, Coates has a rich legacy of assisting clients in executing significant projects, coupled with a promising future focused on expansion. We deliver comprehensive solutions across Equipment Hire, Engineering Services, Industrial Solutions, and Power & HVAC.Your Career Advancement Begins Here...Full-time...


  • Rockhampton Regional, Australia Coates Full time

    About CoatesAs a proudly Australian owned enterprise, Coates boasts a rich legacy of assisting clients in executing significant projects while embracing a future brimming with growth opportunities. Our comprehensive offerings encompass Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC services.Your Career Advancement Begins...


  • Rockhampton Regional, Australia Coates Full time

    About CoatesAs a proudly Australian owned enterprise, Coates boasts a rich legacy of assisting clients in executing significant projects, coupled with a promising trajectory aimed at expansion. We deliver comprehensive solutions encompassing Equipment Rental, Engineering Services, Industrial Solutions, and Power & HVAC.Your Career Advancement Begins...


  • Rockhampton Regional, Australia Coates Full time

    About CoatesAs a proudly Australian-owned enterprise, Coates boasts a rich legacy of assisting clients in executing significant projects, coupled with a promising future geared towards expansion. We offer comprehensive solutions that encompass Equipment Rental, Engineering Services, Industrial Solutions, and Power & HVAC.Your Career Advancement Begins...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewWe are seeking a dedicated Customer Service Coordinator to enhance our client relations within a dynamic and supportive environment. This full-time role offers a competitive salary ranging from $65,000 to $70,000, based on experience, and is set within a collaborative team focused on delivering exceptional service in the blue-collar...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewThis is a full-time role offering a competitive salary range of $65,000 to $70,000, within a supportive small team environment in the blue-collar sector.Our client, a prominent national entity in the design, manufacturing, and distribution of premium precast concrete solutions for various projects, is in search of a dedicated Customer...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewWe are seeking a dedicated Customer Service Coordinator to enhance our operational efficiency within a thriving small team environment. This role is integral to our client’s success in the precast concrete sector, focusing on delivering exceptional service and support.CompensationThe salary for this position ranges from $65,000 to $70,000,...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewWe are seeking a dedicated Customer Service Coordinator to enhance our operations within a dynamic and supportive environment. This full-time role offers a competitive salary range of $65,000 to $70,000, commensurate with experience, and is situated in a thriving industry.Company BackgroundOur client is a prominent player in the design,...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our client, AUTOrecruit, is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will manage all sales and service follow-ups, providing a unique opportunity to collaborate with both Sales and Service Managers to enhance dealership growth in the region. The successful candidate will...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our esteemed client is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will be responsible for managing all sales and service follow-ups, collaborating closely with both the Sales and Service Managers to enhance dealership performance in their designated area. The successful...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our esteemed client is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will be responsible for managing all sales and service follow-ups, providing an excellent opportunity to collaborate with both Sales and Service Managers to enhance dealership performance in their designated...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our client, AUTOrecruit, is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will be responsible for managing all sales and service follow-ups, providing an opportunity to collaborate closely with both Sales and Service Managers to enhance dealership performance in their...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our client, AUTOrecruit, is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will be responsible for managing all sales and service follow-ups, collaborating closely with both Sales and Service Managers to enhance dealership growth in their designated area. The successful...


  • Rockhampton, Queensland, Australia AUTOrecruit Full time

    Our client, AUTOrecruit, is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.The BDC will manage all sales and service follow-ups, collaborating closely with both the Sales and Service Managers to enhance dealership growth in their designated region. The successful candidate will also...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewThis full-time role offers a competitive salary ranging from $65,000 to $70,000 and is situated within a supportive small team environment. The organization is a recognized leader in the design, production, and distribution of premium precast concrete solutions for various sectors, including commercial, civil, and residential projects.Work...


  • Rockhampton, Queensland, Australia HB Recruitment Full time

    Position OverviewWe are seeking a dedicated Customer Service Coordinator to enhance our operational efficiency within a reputable organization in the precast concrete sector. This full-time role offers a competitive salary ranging from $65,000 to $70,000, commensurate with experience, and is based in a collaborative environment.Work ScheduleThe standard...


  • Rockhampton, Queensland, Australia Dedicated Staffing Solutions Full time

    About the RoleWe are seeking a highly skilled and motivated Building Certification Specialist to join our team at Dedicated Staffing Solutions. As a Building Certification Specialist, you will play a critical role in ensuring that our clients' building projects meet the necessary standards and regulations.Key ResponsibilitiesDeliver timely and accurate...


  • Rockhampton Regional, Australia Talent Right Full time

    About the RoleTalent Right is seeking a highly skilled and experienced Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales and revenue growth within our existing accounts.Key ResponsibilitiesServe as the primary point...


  • Rockhampton, Queensland, Australia Aon Full time

    Service Specialist | Aon We are looking for a dedicated Service Specialist to become a part of our esteemed National Team, which excels in providing exceptional risk management solutions tailored for mid-market clients. Our extensive operations span across Australia, ensuring a strong presence in every State capital and a broad regional branch network. As a...