Client Relations Specialist

1 week ago


Rockhampton, Queensland, Australia AUTOrecruit Full time

Our client, AUTOrecruit, is in search of a Customer Service Consultant to spearhead the establishment of their Business Development Centre (BDC) team.

The BDC will be responsible for managing all sales and service follow-ups, collaborating closely with both Sales and Service Managers to enhance dealership growth in their designated area. The successful candidate will also assist clients during their service appointments and provide support through phone and email for all service and sales inquiries.

Maintaining the quality and integrity of our database is a top priority, and the BDC will play a vital role in this aspect. Your meticulous attention to detail and commitment to excellence will be essential.

Role Overview
  • Conduct follow-up calls for sales and service
  • Manage daily CRM activities
  • Ensure data entry and quality standards are upheld
  • Deliver exceptional customer service
  • Perform general administrative tasks
Candidate Profile
  • Excellent time management abilities
  • Experience in reaching out to a high volume of customers daily
  • Strong communication skills
  • Desire to learn and grow
  • Positive mindset
  • Effective problem-solving capabilities
  • Proficient in Microsoft Outlook, Word, and Excel
Benefits
  • Full-time employment
  • Support from a dedicated and professional Dealer Principal
  • Opportunity to thrive in a dynamic, high-performing environment
  • Employee purchase benefits and discounted finance and insurance options
  • Extensive career advancement opportunities


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