Administrative Support Coordinator

4 weeks ago

Lower Plenty, Victoria, Australia Calvary Care Full time

About the Role

As an Administrative Support Coordinator at Calvary Care, you will play a crucial role in providing administrative support to the Home Manager and the overall Home. This involves coordinating key administration tasks such as staffing, roster administration, managing office supplies, and delivering exceptional customer service to all stakeholders.

This is a fantastic opportunity to make a difference in the community by providing support in the Aged Care sector. You will be responsible for maintaining a strong focus on customer service excellence and delivering high-quality results under pressure.

Main Responsibilities:

  • Maintain a caring and customer-focused experience for visitors to the Home through being the first point of contact.
  • Respond promptly to phone, walk-up, and email queries as defined in Key Performance Expectations.
  • Manage day-to-day administration, including ensuring home rosters/roster allocations are administered upon direction from clinical staff or Home Manager.

About You:

  • You have the ability to understand and use contemporary IT applications and platforms (including MS Office, Teams, etc.) and can learn new ones when required.
  • You possess relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education/training.
  • You have proven organizational skills and attention to detail, with a demonstrated ability to prioritize your workload and work effectively both independently and as part of a team, meeting competing deadlines and delivering high-quality outcomes.
  • Prior experience in aged/healthcare is highly desirable.
  • Rostering and payroll experience using Kronos is also desired but not essential.

Salary Package:

We offer a competitive salary package, estimated to be around $60,000 - $80,000 per annum, depending on experience. In addition to this, you will receive NFP salary packaging benefits, discounted health insurance, and gym memberships. Paid parental leave is also available.

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