Administrative Support Coordinator

4 weeks ago

Lower Plenty, Victoria, Australia Calvary Care Full time

About the Role

The Home Support Officer will provide administrative support to the Home Manager and the overall Home. This involves coordination of key administration tasks such as staffing, roster administration, managing office supplies and delivering high level of customer service to all key stakeholders.

This is a fantastic opportunity to provide support in the Aged Care sector and make a difference in the community.

Main Responsibilities:

  • Maintain a strong focus on customer service excellence and deliver high level of customer service to all key stakeholders.
  • Presentation of a caring and customer-focused experience to any visitors to the Home through being the first point of contact.
  • Respond to phone, walk-up and email queries promptly as defined in Key Performance Expectations.
  • Manage day-to-day administration.
  • Ensure Home rosters / roster allocations are administered upon direction of clinical staff or Home Manager to provide optimal service.

About You:

  • Able to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required.
  • Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education/training.
  • Proven organizational skills and attention to detail, with a demonstrated ability to prioritize own workload and work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
  • Previous experience in aged/health care.
  • Rostering and payroll experience using Kronos is desirable but not essential.

Why Work for Calvary?

At Calvary, our staff matter. We offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

We are one of Australia's largest healthcare providers across Public and Private Hospitals, Residential Aged Care and Home Care, with over 130 years' experience and 18,000 staff and volunteers.

Your Benefits:

  • NFP salary packaging benefits, discounted health insurance and gym memberships
  • Paid parental leave

Estimated Salary: $65,000 - $80,000 per annum + Superannuation

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