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Senior Advocate

3 months ago

Sydney, New South Wales, Australia Marsh Full time

Marsh is seeking candidates for the following position based in the Melbourne or Sydney office:


Senior Advocate- Claims Solutions

What can you expect?

An opportunity has come up within Marsh's Claims Solutions practice to work in the Property and Casualty advocacy claims team. In this position you will work within a team of technical and experienced Claims Advocates where problems faced are often complex and require extensive subject matter expertise and experience.

What is in it for you?

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague. " We offer following benefits to our employees so they feel valued each day at work:

  • Leading training and development program.
  • Brand new agile workspace.
  • Professional environment where your career path really matters and is supported in our global organization.
  • Great team environment with energetic and supportive colleagues.

We will count on you to:

  • Provide clients with optimum first class claims advocacy within in a complex regulatory environment.
  • Support Brokers in the management of clients insurance and claims portfolios.
  • Effective management of Underwriters, Service Providers and Key Stakeholders to ensure our Clients receive their full policy entitlements.
  • Build and maintain strong relationships with Brokers and Clients to support retention and new business acquisition.
  • Implement and localise broader Claims strategy.
  • Assist in the retention of existing business through delivering superior Claims Advocacy.
  • Support new business opportunities across the range of offerings for targeted clients.
  • Ensure our services and programs continue to meet with their needs and expectations.
  • Apply and utilise your extensive understanding of all major classes of insurance with the company offers to its clients.
  • Interpret policy wordings & analysis claims history.

What you need to have?

  • Strong knowledge and experience in property, liability and complex claims management.
  • Maintain and strengthen relationships with external and internal clients senior executives.
  • Experience in working with insurers within the Australian Insurance market.
  • Have a collaborative approach to your work.
  • Demonstrate strong business and commercial acumen.
  • Excellent decision making and negotiation skills with the ability to influence.
  • Attention to detail.
  • Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence.

What makes you stand out?

  • Have a collaborative approach to your work.
  • Demonstrate strong business and commercial acumen.
  • Excellent decision making and negotiation skills with the ability to influence.
  • Attention to detail.
  • Ability to effectively communicate at all levels.
  • Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence.

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace , and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.