IT Support Specialist

2 days ago


Melbourne, Victoria, Australia Logicalis Australia Full time

We are seeking a skilled and experienced Onsite IT Support Specialist to provide comprehensive technical support to end-users at our client's private school in Victoria.

The successful candidate will be responsible for troubleshooting hardware and software issues, deploying devices, and managing user accounts. A strong understanding of Windows OS, macOS, Google Workspace, and Active Directory is essential.

A competitive salary package of $85,000 per annum reflects the importance of this role in ensuring seamless IT operations.

Responsibilities include coordinating smartphone receipt, storage, and distribution, maintaining accurate records using Excel and ServiceNow, and collaborating with the project team to schedule deployments.

Providing excellent customer service during deployment sessions, ensuring compliance with corporate policies, and managing the return and disposal of old smartphones are also key aspects of the job.

With a focus on process-oriented individuals with meticulous attention to detail and excellent communication skills, this role requires someone who can thrive in a fast-paced environment.

To succeed in this position, you will need:

  • Bachelor's Degree in Computer Science or related field
  • Proven Level 2 support experience with expertise in Windows OS, macOS, common office applications, and Google Workspace
  • Windows 10 & 11, and SCCM experience highly regarded
  • Familiarity with cloud-based systems and services

About us

Logicalis Australia is committed to revolutionising the digital world through empowering businesses to thrive in the tech landscape.


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