Hotel Operations Manager

2 days ago


Manly West, Queensland, Australia Accor Full time

Company Overview

Accor, a global leader in the hospitality industry, offers an unparalleled opportunity to join our team at Manly Pacific. With a focus on delivering exceptional guest experiences, we strive for excellence in every aspect of our operations.

Estimated Salary: AU$70,000 - AU$90,000 per annum, depending on experience

Job Description

We are seeking a skilled Hotel Operations Manager to oversee the efficient and cost-effective management of our Department. As a key member of our team, you will be responsible for achieving high standards of cleanliness and guest care, as outlined in our hotel policies and procedures.

Main Responsibilities

  • Ensure the security of guest rooms and keys
  • Assist in daily room inspections to maintain high standards
  • Oversee the safe storage, issue, and effective use of cleaning materials and equipment
  • Manage the hire and clean laundry operation, ensuring cost-effective linen usage and inventory control
  • Liaise with Front Office and Maintenance teams to ensure guest requirements are met
  • Respond to special requests with a sense of urgency
  • Ensure VIP rooms have correct amenities
  • Assist with roster preparation, ensuring suitable employee levels are maintained
  • Perform other reasonable tasks requested by your manager

Requirements

  • Minimum 2 years' supervisory experience in a similar Hospitality environment
  • Good working knowledge of Microsoft Outlook, Microsoft Office, and Opera
  • Excellent written and spoken English skills

Benefits

  • Work in front of iconic Manly Beach
  • Staff canteen with food and drinks
  • Up to 70% off stays at Accor properties and 30% off restaurants
  • Dry-cleaning services provided
  • Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, Anniversary stay, discounted gym membership, and more

About Us

Welcome to our coastal lifestyle, where you can follow the sun, feel the breeze, and experience the best of Manly Pacific. Join us and become part of a dynamic team that strives for excellence in every aspect of our operations.



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