Assistant Manager Front Office Hotel
3 weeks ago
Job Title: Assistant Manager Front Office Hotel
About the Role:
We are seeking an experienced Front Office professional to lead our team in the absence of management and represent our hotel as a General Manager.
About You:
You are a confident person with excellent communication skills, able to approach guests and initiate conversation. Your attention to detail and outcome-driven approach to performance and results set you apart from the rest.
Responsibilities:
• Lead the Front Office team in absence of management and act as a hotel representative on behalf of the General Manager
• Drive a caring culture for our guests and inspire our team members to create a story unique to each guest’s stay
• Ensure Accor’s guest loyalty and recognition program is maintained and delivered to its highest standards
• Connect with guests and colleagues by being your authentic self, creating a sense of belonging through listening and demonstrating empathy
• Be a safety champion and lead by the example by following Accor’s health and safety procedures
What We Are Looking For:
• Previous Front Office or similar experience with knowledge of Opera system preferred
• Passion for people and hospitality
• Hands-on, natural-born leader with the ability to nurture, develop, and bring out the best in your team
• Ability to make decisions independently and confidently in high-volume work situations
• Available to work varied shifts
What’s in It for You:
• Opportunity to grow and develop your career within an international hotel group
• Fun and energetic team
• Great team member benefits (hotel and restaurants discounts, gym discounts, etc.)
• Beachfront location (head off for a swim after/before work)
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