Housekeeping Supervisor
3 days ago
As a Housekeeping Supervisor at Accor, you will be responsible for ensuring the efficient and cost-effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.
Key Responsibilities- Ensure the security of guest rooms and keys.
- Assist the Assistant/Executive Housekeeper in the daily checking of bedrooms and designated team member areas to maintain standards.
- Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
- Be competent in the running of the hire and clean laundry operation and ensure the cost-effective use of linen and assist with inventories as requested by the Assistant/Executive Housekeeper.
- Ensure the correct handling of guest laundry and lost property.
- Liaise with Front Office and Maintenance regarding 'ready' rooms ensuring guest requirements are met.
- Respond to special requests with a sense of urgency.
- Ensure VIP rooms have correct amenities as requested by Front Office.
- Assist with preparation of rosters, ensuring that suitable and cost-effective employee levels are maintained at all times. Rosters to be authorized by appropriate department head.
- Any other reasonable tasks requested by your manager.
- Minimum of 2 years supervisory experience in a similar Hospitality environment, with supervisory qualifications desirable.
- Good working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Good written and spoken English.
- Work in a dynamic and multicultural environment.
- Opportunities for career growth and development.
- Competitive salary and benefits package.
- Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants.
- Dry-cleaning on us: you won't need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead.
- Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, Anniversary stay at the hotel, discounted gym membership and much more.
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