Hotel Operations Lead

2 weeks ago


Manly West, Queensland, Australia Mercure Full time
Assistant Manager Role

At Mercure Sydney Manly Warringah, we seek a dedicated Assistant Manager to oversee hotel operations with exceptional customer service. If you are passionate about hospitality and possess leadership qualities, we want to hear from you. Your primary responsibilities will include:

  • Assisting and supervising hotel operations, fostering a positive team environment.
  • Providing exceptional customer service, ensuring guest satisfaction.
  • Assisting in daily operations, including front desk, food preparation, and coffee making.
  • Actively resolving guest complaints and issues.

As an ideal candidate, you should possess strong leadership skills, excellent communication abilities, and a passion for the hospitality industry. We offer a dynamic work environment, opportunities for growth, and a chance to be part of a successful team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


Requirements

  • Relevant experience in the hotel industry.
  • Strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera.
  • Guest-obsessed focus with the ability to adapt to a fast-paced environment.
  • Leadership qualities, excellent communication skills, and a passion for hospitality.


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