Hotel Operations Coordinator

2 weeks ago


Manly West, Queensland, Australia MERCURE Full time

We are seeking a highly skilled and motivated Assistant Manager to join our team at MERCURE. As a key member of our hotel operations, you will be responsible for ensuring the smooth and efficient running of our hotel's daily activities.

Key Responsibilities:

Operational Management

• Assist and oversee the day-to-day operations of our hotel team, ensuring high levels of customer service are maintained at all times.

• Supervise and monitor hotel team members, providing guidance and support to ensure the team is motivated and working effectively.

Leadership and Teamwork

• Collaborate with other departments to ensure seamless hotel operations, including the running of Distrikt cafe and All-Day Dining.

• Act as a leader and role model, demonstrating excellent communication skills and a customer-focused approach.

Problem-Solving and Adaptability

• Respond to and resolve guest complaints and challenges in a professional and efficient manner.

• Demonstrate flexibility and adaptability in a fast-paced environment, with the ability to navigate change and provide quick thinking solutions.


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