HR & Payroll Systems Champion

5 days ago

Brisbane, Queensland, Australia Virgin Australia Full time
HR & Payroll Platform Owner Role

We're Virgin Australia, and we're on a mission to make flying better than 'nice'. To achieve this, we need a talented team of individuals who are passionate about customer experience, doing the right thing always, and focusing on safety in the air, on the ground, and in our workplaces.

As our HR & Payroll Platform Owner, you'll be responsible for championing our HR and payroll systems, ensuring they're adequately supported and governed, and meet business needs. You'll partner with business, IT, and vendor stakeholders to drive improvements and resolve complex issues as they arise.

The work will involve a mix of stakeholder management, vendor management, delivering small system enhancement initiatives, and business solutions, all while being part of our dynamic, inclusive, and vibrant Technology department.

Key Responsibilities:
  • Responsible for all relevant technology related to the HR division and Payroll
  • Knowledge of Oracle EBS (HR & Payroll modules), other HR/Payroll systems, integrations between HR & Payroll and other systems, and end-to-end HR & Payroll processes
  • Meet regularly with allocated division's relevant leaders and teams to understand their current and future business needs and translate these into technology requirements and solutions
  • End-to-end understanding of how allocated division is using their technology to ensure correct security and continuous improvement measures are achieved
  • Work with allocated divisions and technology support teams to quickly identify the cause of complex issues, assist with workarounds, and resolution
  • Proactively keep up to date on relevant product changes and regularly share new information with users, including impact assessments of change requests or enhancements
  • Build and maintain regular positive engagement with vendors and technology providers to develop successful working relationships that contribute to the effectiveness of allocated divisions system support
  • Ownership of small enhancement initiatives from understanding business need, engaging IT stakeholders to determine solution to coordinating delivery of solution through to completion
  • Consult on larger technology projects ensuring these projects deliver technology solutions that meet business need considering allocated division's end-to-end systems and processes
  • Ownership of ongoing or recurring issues associated with allocated divisions systems to identify and drive problem management and process improvements with relevant support teams
  • Manage and maintain relationship with 3rd party support partner
  • Oversee outsourced support function for Oracle EBS
  • Ensure support partner meets all agreed service delivery levels
  • Ensure compliance and governance standards are adhered to
  • Collaborate with HR & Payroll teams to define, estimate, manage, and prioritise the ongoing roadmap for continual improvement
  • Contribute to the establishment of strategic frameworks and standards
  • Influence organisational culture
  • Plan and manage budgets appropriate to portfolio

We're committed to looking after you, with some of the best benefits and conditions in the industry. This includes discounted flights for you and your loved ones, a flexible, hybrid work style, and a range of other benefits.

We're an inclusive employer, and we welcome applications from individuals from diverse backgrounds.

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