Digital Transformation Manager
1 month ago
Super Retail Group is a leading Australian retailer, operating four iconic brands: Supercheap Auto, rebel, BCF, and Macpac. We are committed to delivering exceptional customer experiences and creating opportunities for our teams.
About the RoleThis role plays a critical part in our digital transformation journey, driving change management and communications for the implementation of a new HRIS and Payroll system across the Group. As a change leader, you will ensure successful adoption and entrenchment of the system, modernizing our HR and Payroll capabilities.
Key Responsibilities- Develop change management strategies to enable readiness, adoption, and deliver desired business benefits for the Payroll and HRIM system.
- Design change tactics that suit the change context and risk profile.
- Create personalized change journeys for impacted personas, facilitating a positive change experience.
- Evaluate the organization's current preparedness for the change by analyzing existing capabilities, cultural factors, and potential areas of resistance.
- Partner with process experts and SMEs to document the current state and outline the desired future state, clarifying the gap and defining steps needed to achieve the change effectively.
- Develop and execute targeted communication and stakeholder engagement plans outlining objectives, key messages, and engagement strategies for each stakeholder group.
- Develop targeted messages addressing unique needs and expectations of each group and create a compelling narrative.
- Assess skills, knowledge, and capabilities employees will need in the new environment, identifying gaps training should address.
- Work closely with the L&D team to design and deliver training content relevant, practical, and accessible.
- Demonstrated experience in delivering large, complex HRIM and/or Payroll system change initiatives.
- Proficiency working with various stakeholders, including Senior Leadership Teams, HR, Technology, and Payroll peers.
- Practical understanding of change management and appreciation of its positive impact on an organization.
- Excellent communication skills across all channels, with a keen eye for detail.
- Natural flair for facilitating and training others, with ease collaborating with peers at all levels.
- Inherently elevated emotional intelligence, enjoying working in complex businesses undergoing significant change.
- Certification in Change Management and a Bachelor or Postgraduate qualification in Business, Human Resource Management, Psychology, or Organizational Psychology, or equivalent experience in a related role.
- You'll join an organization motivated by innovation and creating awesome experiences for customers and teams, working alongside a diverse team representative of the communities we serve.
- We're a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- Support hybrid work options, offering modern corporate offices with great amenities, easily accessible public transport lines.
- Commit to your professional development, providing ongoing opportunities for learning and progression.
- Access generous discounts across all Super Retail Group brands and Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel, and Accommodation, and more.
- Enjoy access to Sonder, providing free confidential 24/7 support and I Am Here, a guiding mental health and wellbeing program for team members.
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