Disability Services Team Lead Opportunity
1 month ago
CareChoice is a renowned provider of disability services, committed to delivering exceptional care and support to individuals with complex needs. With a strong presence in the NDIS, DFFH / Human Services Standard, TAC/ WorkSafe registered services provider, we offer a wide range of services across various settings.
We pride ourselves on our people-first approach, valuing each individual's unique needs and circumstances. Our team is passionate about providing high-quality services, working closely with clients, their families, and key stakeholders to ensure the best possible outcomes.
Our Values- People, First: We prioritize the well-being and dignity of our clients, recognizing their inherent value and worth.
- Brilliant Together: We foster a culture of collaboration, teamwork, and mutual respect, leveraging each other's strengths to achieve outstanding results.
- Bring Our Best. Always: We strive for excellence in everything we do, embracing challenges as opportunities for growth and improvement.
- Relentless Optimism: We maintain a positive and solution-focused attitude, driving innovation and creativity in our pursuit of excellence.
CareChoice is an inclusive employer, committed to creating a workplace that celebrates diversity and promotes equality. We welcome applications from candidates of all backgrounds, cultures, and identities.
As a valued member of our team, you'll enjoy a range of benefits, including:
- Access to your pay as you earn it via our financial wellbeing partner
- Employee Pathways Scholarships
- Employee Support Fund
- Free ongoing training and development
- Annual recognition awards
- Paid Pregnancy loss leave for either parent
- Flexible work arrangements
- A variety of employee wellness platforms
- Discounts with major retailers
- Monthly Recognition & Reward for Employee of the Month
- Service Recognition Program
We're seeking a highly skilled and motivated Team Leader to join our Complex Disability team in the metro South-East region of Melbourne. As a key member of our leadership team, you'll be responsible for supervising, managing, and motivating a team of professionals, ensuring they provide high-quality services and safeguarding to our clients.
Your day-to-day responsibilities may include:
- Coaching, mentoring, and guiding team members to identify risk-increasing behaviors
- Coordinating supports to complex client programs
- Maintaining and auditing client records for compliance purposes
- Crisis management and incident report follow-up
- Assessing staff performance on an ongoing basis
- Presenting to Care Teams with participant updates
We're looking for a positive role model with a 'can-do' attitude, high initiative, and a strong desire to achieve outstanding results. Ideally, you'll have:
- Previous experience supporting clients with complex needs in the community
- Relevant qualifications in the disability and community services (Certificate IV in Disability or equivalent)
- A genuine desire to ensure clients receive exceptional service
- Willingness to work as part of a team and cultivate a strength-based approach
- Knowledge of restrictive practices
- Knowledge and experience writing person-centered plans
- Excellent attention-to-detail and supervisory skills
To succeed in this role, you must hold current First Aid and CPR qualifications, a valid Victorian Driver's Licence, and NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain).
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