Administrative Team Lead for Premium Dental Products

2 days ago

Bayside, New York, Australia Frontline Recruitment Full time

The Frontline Recruitment Group is seeking an experienced Administrative Team Lead to join their team and support their exciting portfolio of market leading premium dental products.

Company Overview

Our client is a true leader in the dental industry, offering high-quality equipment and technology. They have an engaging, exciting, supportive culture where you can earn a competitive salary and be generously rewarded for your achievements with a bonus.

Salary Package

We are offering a generous salary package, including a competitive base salary of $80,000 - $100,000 per annum, plus bonuses and benefits.

Job Description

As the Administrative Lead, you will play a pivotal role in shaping our client's customer-centric approach through effective team management and process optimisation. You'll be at the heart of their operations, ensuring the workflows not only meet but exceed industry standards. Your leadership will inspire your team to thrive in a dynamic environment, making a tangible impact on their customers and the organisation as a whole.

Key Responsibilities

  • Lead the Repair Administration team, fostering a culture of customer focus and motivating team members to optimise processes while ensuring high levels of engagement and performance.
  • Drive the implementation and adherence to order processing and stockholding processes.
  • Create insightful evaluations, statistics, and reports (KPIs) that inform decision making and enhance operational efficiency.
  • Lead the departmental cost and budget planning, ensuring financial objectives are met while maximising resource efficiency.
  • Ensure smooth communication and collaboration both internally and externally.
  • Ensure adherence to local and international regulations, including export and customs guidelines, and maintain accurate documentation.
  • Oversee stock keeping and inventory management of spare parts and rental equipment, ensuring optimal availability and cost effectiveness.

Requirements

  • People Management & overseeing/motivating the Repair Administration team, fostering a culture of customer focus.
  • Ability to report regularly on key performance indicators and work towards optimising existing processes, focusing on lead times, service levels, and overall quality.
  • A high motivation and overachieving mindset.
  • Leadership skills, ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing priorities and deadlines.

Benefits

  • Competitive salary package.
  • Bonus structure.
  • Opportunity for career growth and development.
  • Positive team environment that will support you and encourage your personal development.

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