Dental Team Lead

4 days ago

Bayside, New York, Australia Frontline Recruitment Full time
About the Role

We are seeking an experienced Administrative Team Lead to join our team at Frontline Recruitment.

As the Administrative Lead, you will play a crucial role in shaping our customer-centric approach through effective team management and process optimisation.

Key Responsibilities:

  • Drive the implementation and adherence to order processing and stockholding processes.
  • Create insightful evaluations, statistics, and reports (KPIs) that inform decision making and enhance operational efficiency.
  • Lead the departmental cost and budget planning, ensuring financial objectives are met while maximising resource efficiency.
  • Ensure smooth communication and collaboration both internally and externally.
  • Oversee stock keeping and inventory management of spare parts and rental equipment, ensuring optimal availability and cost effectiveness.
  • Ability to report regularly on key performance indicators and work towards optimising existing processes, focusing on lead times, service levels, and overall quality.

Requirements:

  • People Management & overseeing/motivating the Repair Administration team, fostering a culture of customer focus.
  • Passionate, energetic, driven, dynamic, a candidate with perseverance, motivated with superior communication skills.
  • Lead client service cases by advising on repair costs, addressing complaints, and ensuring exceptional customer satisfaction.

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