Administrative Team Lead
1 month ago
We are seeking an experienced Administrative Team Lead to join our team and support our premium dental products. As the heart of our operations, you will play a pivotal role in shaping our customer-centric approach through effective team management and process optimisation.
Key Responsibilities- Lead the Repair Administration team, fostering a culture of customer focus and inspiring your team to thrive in a dynamic environment.
- Drive the implementation and adherence to order processing and stockholding processes, ensuring high levels of engagement and performance.
- Create insightful evaluations, statistics, and reports (KPIs) that inform decision making and enhance operational efficiency.
- Oversee departmental cost and budget planning, ensuring financial objectives are met while maximising resource efficiency.
- Ensure smooth communication and collaboration both internally and externally.
- Adhere to local and international regulations, including export and customs guidelines, and maintain accurate documentation.
- People Management & overseeing/motivating the Repair Administration team, fostering a culture of customer focus.
- Drive the implementation and adherence to order processing and stockholding processes.
- Create insightful evaluations, statistics, and reports (KPIs).
- Lead the departmental cost and budget planning, ensuring financial objectives are met.
- Ability to report regularly on key performance indicators.
- A high motivation and overachieving mindset.
- Lead client service cases by advising on repair costs, addressing complaints, and ensuring exceptional customer satisfaction.
- Cultivate and maintain relationships with external service technicians, enhancing service delivery and compliance with licensing requirements.
We are looking for a passionate, energetic, driven, dynamic, and motivated individual with superior communication skills. As an ambitious leader with experience in people management, you will thrive in a positive team environment that supports your personal development.
Benefits include:
- An estimated salary range of $80,000 - $120,000 per annum.
- A generous bonus scheme.
- The opportunity to grow within a thriving business leader within the dental industry.
- A competitive base salary.
- A strong company and team culture.
- Enhance your career with joining a high premium brand with strong market presence.
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Bayside, New York, Australia Frontline Recruitment Full timeThe Frontline Recruitment Group is seeking an experienced Administrative Team Lead to join their team and support their exciting portfolio of market leading premium dental products.Company OverviewOur client is a true leader in the dental industry, offering high-quality equipment and technology. They have an engaging, exciting, supportive culture where you...
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