Customer Success Professional

7 days ago

Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time
{"title": "Customer Success Manager", "description": "Key Responsibilities

As a Customer Success Manager at Fuse Recruitment, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.

Key Accountabilities

  • Acting as the main point of contact for select production customers, managing their accounts and ensuring timely responses to their requests.
  • Converting customer forecasts into purchase orders, aiming to achieve a 55% forecast conversion to orders over a rolling 12-month period.
  • Maintaining up-to-date customer pricing to meet profit and margin requirements.
  • Quoting for existing customers and ensuring profitability in line with company policy.
  • Developing and managing an account management plan, overseeing the smooth operation of account managers within the production team.
  • Coordinating customer satisfaction and order intake meetings, ensuring all customer communication is maintained according to the account management plan.
  • Supporting the onboarding of new design projects into production and assisting with the costing of manufacturing projects.
  • Ensuring compliance with quality management systems, statutory obligations, and environmental management activities.

Requirements

  • Experience in a customer-facing role, ideally within the electronics or manufacturing industry.
  • Strong account management skills with the ability to develop and maintain customer relationships.
  • Proficiency in CRM systems, preferably Salesforce, and familiarity with project management tools.
  • Excellent communication skills and the ability to work collaboratively with cross-functional teams.
  • A proactive approach with strong problem-solving abilities and attention to detail.
  • Commitment to compliance with workplace health and safety, quality management systems, and environmental sustainability practices.

About Us

Fuse Recruitment is a specialist recruitment agency for the manufacturing industry. We actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, we'd love to hear from you. Know someone looking for a job? Refer them to us, and we'll give you $500 if we find them a new role* #SCR-samuel-obrien #ChooseFuse "}

  • Customer Success Professional

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    {"title": "Customer Success Manager", "description": "Unlock Business Success with Our Customer Success Manager RoleAt Fuse Recruitment, we're seeking a dedicated Customer Success Manager to join our Sales & Marketing team. In this pivotal role, you'll be responsible for managing and enhancing relationships with our production customers, ensuring their needs...

  • Customer Success Manager

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Fuse Recruitment. As a key member of our Sales & Marketing team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.Key ResponsibilitiesAct as the main point of...

  • Customer Success Manager

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Sales & Marketing team at Fuse Recruitment. As a key member of our team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.Key ResponsibilitiesAct as the main point of...

  • Customer Success Manager

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Fuse Recruitment. As a key member of our Sales & Marketing team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.About the CompanyFuse Recruitment is a...

  • Industrial Automation Sales Professional

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About Bosch RexrothBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, as well as factory automation components and software. As a global company with over 400 locations and 400,000 employees worldwide, we strive to be a corporate citizen and take an active stance in society beyond our business...

  • Industrial Automation Sales Professional

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About the RoleBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, factory automation components, and software that cater to the diverse and individual needs of multiple industrial sectors.A career at Bosch Rexroth is an opportunity to gain valuable experience within an accomplished manufacturing company,...

  • Industrial Automation Sales Professional

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About the RoleBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, factory automation components, and software that cater to the diverse and individual needs of multiple industrial sectors.A career at Bosch Rexroth is an opportunity to gain valuable experience within an accomplished manufacturing company,...

  • Industrial Automation Sales Professional

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job OverviewWe are seeking a highly motivated and self-driven Sales Representative to join our Industrial Automation team at Bosch. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities in the industrial automation industry.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets...

  • Sales Development Specialist Factory Automation

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    {"title": "Sales and Automation Specialist", "content": "Join Bosch Rexroth as a Sales and Automation SpecialistBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, factory automation components, and software that cater to the diverse and individual needs of multiple industrial sectors.A career at Bosch...

  • Warehouse Coordinator

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Haynes People Full time

    About the CompanyHaynes Group is a leading provider of solutions to its customers, priding itself on offering a safe and highly productive working environment for its employees.We are currently seeking a skilled Internal Warehouse Sales Coordinator to join our valued client based in Brisbane.Job's on OfferWarehouse CoordinatorAbout the Job:Hours: Monday to...

  • Business Development Manager

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Atlas Copco Full time

    About UsAtlas Copco is a leading provider of sustainable productivity solutions. We are a global company with a strong presence in the industrial sector, and our products and services are used in a wide range of industries, including electronics, medical research, renewable energy, food production, and infrastructure.Our MissionWe are committed to helping...

  • Recycling Centre Attendant

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia TOMRA Full time

    Job OverviewAs a Recycling Centre Attendant at TOMRA, you will play a vital role in promoting a culture of sustainability and environmental responsibility. Our team members are passionate about making a positive impact on the community, and we are seeking a like-minded individual to join our ranks.Key ResponsibilitiesDeliver exceptional customer service,...

  • Recycling Centre Attendant

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia TOMRA Full time

    Job OverviewAs a Recycling Centre Attendant at TOMRA, you will play a vital role in promoting a culture of sustainability and environmental stewardship. Our team members are passionate about making a positive impact on the community, and we are seeking a like-minded individual to join our ranks.Key ResponsibilitiesDeliver exceptional customer service,...

  • Sales Development Specialist

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job OverviewWe are seeking a highly motivated and driven individual to join our team as a Sales Development Specialist in Factory Automation. As a key member of our sales team, you will be responsible for developing sales expertise and tender application knowledge within Factory Automation.Key ResponsibilitiesDevelop sales expertise and tender application...

  • Sales Development Specialist Factory Automation

    2 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job OpportunityWe are seeking a highly motivated and driven individual to join our team as a Sales Intern in Factory Automation.About the Role:Develop sales expertise and tender application knowledge within Factory AutomationAssist in Sales Planning and learn how to bring technical solutions to customers' applicationsAssist in tendering applications process...

  • Plumbing Foreman

    6 days ago

    Seventeen Mile Rocks, Queensland, Australia Frontline Construction Australia Full time

    About the RoleThis is an exciting opportunity for a skilled Plumbing Foreman to join Frontline Construction Australia's dynamic team. As a key member of our team, you will be responsible for leading our plumbing operations and ensuring the successful delivery of projects.Key Responsibilities:Oversee the installation and maintenance of plumbing systems,...

  • Plumbing Foreman

    7 days ago

    Seventeen Mile Rocks, Queensland, Australia Frontline Construction Australia Full time

    About the RoleThis is an exciting opportunity for a skilled Plumbing Foreman to join Frontline Construction Australia's dynamic team. As a key member of our team, you will be responsible for leading our plumbing operations and ensuring the successful delivery of projects.Key Responsibilities:Oversee the installation and maintenance of plumbing systems,...

  • Sales Engineer in Industrial Automation

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job Overview Are you a Mechatronics graduate with a passion for sales? This position offers a unique opportunity to develop your career in a dynamic environment. We are seeking a driven individual to enhance our sales team. Key Responsibilities: Identify and pursue new business opportunities within the industrial automation sector. Provide support for...

  • Warehouse Specialist

    3 weeks ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About Bosch RexrothBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, as well as factory automation components and software. As a global company with over 400 locations and 400,000 employees worldwide, we strive to be a corporate citizen and take an active stance in society beyond our business...

  • Scheduling Coordinator

    7 days ago

    Seventeen Mile Rocks, Queensland, Australia Whole Yards Pty Ltd Full time

    Key Responsibilities:As a Scheduling/Administrative Assistant at Whole Yards Pty Ltd, you will be responsible for coordinating employee schedules and liaising with customers to ensure efficient resource allocation and high client satisfaction.Organize Work Schedules: Coordinate employee schedules and ensure seamless communication with customers.Manage...