Customer Success Manager

7 days ago

Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our Sales & Marketing team at Fuse Recruitment. As a key member of our team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.

Key Responsibilities
  • Act as the main point of contact for select production customers, managing their accounts and ensuring timely responses to their requests.
  • Convert customer forecasts into purchase orders, aiming to achieve a 55% forecast conversion to orders over a rolling 12-month period.
  • Maintain up-to-date customer pricing to meet profit and margin requirements.
  • Quote for existing customers and ensure profitability in line with company policy.
  • Develop and manage an account management plan, overseeing the smooth operation of account managers within the production team.
  • Coordinate customer satisfaction and order intake meetings, ensuring all customer communication is maintained according to the account management plan.
  • Support the onboarding of new design projects into production and assist with the costing of manufacturing projects.
  • Ensure compliance with quality management systems, statutory obligations, and environmental management activities.
Requirements
  • Experience in a customer-facing role, ideally within the electronics or manufacturing industry.
  • Strong account management skills with the ability to develop and maintain customer relationships.
  • Proficiency in CRM systems, preferably Salesforce, and familiarity with project management tools.
  • Excellent communication skills and the ability to work collaboratively with cross-functional teams.
  • A proactive approach with strong problem-solving abilities and attention to detail.
  • Commitment to compliance with workplace health and safety, quality management systems, and environmental sustainability practices.

  • Customer Success Manager

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Fuse Recruitment. As a key member of our Sales & Marketing team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.Key ResponsibilitiesAct as the main point of...

  • Customer Success Professional

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    {"title": "Customer Success Manager", "description": "Unlock Business Success with Our Customer Success Manager RoleAt Fuse Recruitment, we're seeking a dedicated Customer Success Manager to join our Sales & Marketing team. In this pivotal role, you'll be responsible for managing and enhancing relationships with our production customers, ensuring their needs...

  • Customer Success Manager

    4 days ago

    Seventeen Mile Rocks, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Fuse Recruitment. As a key member of our Sales & Marketing team, you will be responsible for managing and enhancing relationships with our production customers, ensuring their needs are met while driving business objectives.About the CompanyFuse Recruitment is a...

  • Business Development Manager

    7 days ago

    Seventeen Mile Rocks, Queensland, Australia Atlas Copco Full time

    About UsAtlas Copco is a leading provider of sustainable productivity solutions. We are a global company with a strong presence in the industrial sector, and our products and services are used in a wide range of industries, including electronics, medical research, renewable energy, food production, and infrastructure.Our MissionWe are committed to helping...

  • Service Operations Manager

    7 days ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job DescriptionWe are seeking an experienced Service Operations Manager to join our team at Bosch Rexroth in Brisbane, QLD. As a key member of our service department, you will be responsible for planning, coordinating, and controlling the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets.Key...

  • Business Development Manager

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Thermo Fisher Scientific Full time

    About Thermo Fisher ScientificWe are the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 125,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services...

  • Business Development Manager

    4 weeks ago

    Seventeen Mile Rocks, Queensland, Australia ThermoFisher Scientific Full time

    Job DescriptionAbout usThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer Our team of more than 125,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and...

  • Sales Development Specialist Factory Automation

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    {"title": "Sales and Automation Specialist", "content": "Join Bosch Rexroth as a Sales and Automation SpecialistBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, factory automation components, and software that cater to the diverse and individual needs of multiple industrial sectors.A career at Bosch...

  • Strategic Business Growth Manager

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Strategic Business Growth Manager to join our team at Thermo Fisher Scientific. As a key member of our commercial team, you will be responsible for driving business growth and development in the ANZ mining industry and related sectors.Key ResponsibilitiesCultivate and Champion Relationships: Foster and maintain...

  • Business Development Manager

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia Thermo Fisher Scientific Full time

    {"h1": "Business Development Manager - Mining Markets", "p": "Thermo Fisher Scientific's Strategic Supplier Partnership Group is seeking an experienced and strategic-minded Business Development Manager to drive growth in the Mining markets. The ideal candidate will possess a strong background in sales, a deep understanding of the ANZ Mining industries, and a...

  • Sales Development Specialist

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job OverviewWe are seeking a highly motivated and driven individual to join our team as a Sales Development Specialist in Factory Automation. As a key member of our sales team, you will be responsible for developing sales expertise and tender application knowledge within Factory Automation.Key ResponsibilitiesDevelop sales expertise and tender application...

  • Sales Development Specialist Factory Automation

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Job OpportunityWe are seeking a highly motivated and driven individual to join our team as a Sales Intern in Factory Automation.About the Role:Develop sales expertise and tender application knowledge within Factory AutomationAssist in Sales Planning and learn how to bring technical solutions to customers' applicationsAssist in tendering applications process...

  • Sales Trainee in Factory Automation

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Company OverviewBosch Rexroth stands as a leading entity in the manufacturing and supply of hydraulic components, power units, and factory automation systems. We cater to a wide array of industrial sectors, offering tailored solutions to meet diverse needs. A career with Bosch Rexroth provides an exceptional opportunity to gain invaluable experience within a...

  • Sales Trainee in Factory Automation

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Company OverviewBosch Rexroth stands as a premier manufacturer and provider of hydraulic systems, power units, and factory automation solutions tailored to meet the unique demands of various industrial sectors. A career with Bosch Rexroth offers a chance to acquire invaluable experience within a highly respected manufacturing entity, ideal for individuals...

  • Sales Trainee in Factory Automation

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Company OverviewBosch Rexroth stands as a premier manufacturer and provider of hydraulic components, power units, and systems, alongside factory automation components and software tailored to meet the unique demands of various industrial sectors. A career with Bosch Rexroth presents a chance to acquire invaluable experience within a highly regarded...

  • Warehouse Coordinator

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Haynes People Full time

    About the CompanyHaynes Group is a leading provider of solutions to its customers, priding itself on offering a safe and highly productive working environment for its employees.We are currently seeking a skilled Internal Warehouse Sales Coordinator to join our valued client based in Brisbane.Job's on OfferWarehouse CoordinatorAbout the Job:Hours: Monday to...

  • Industrial Automation Sales Professional

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About Bosch RexrothBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, as well as factory automation components and software. As a global company with over 400 locations and 400,000 employees worldwide, we strive to be a corporate citizen and take an active stance in society beyond our business...

  • Warehouse Specialist

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    About Bosch RexrothBosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, as well as factory automation components and software. As a global company with over 400 locations and 400,000 employees worldwide, we strive to be a corporate citizen and take an active stance in society beyond our business...

  • Sales Engineer in Industrial Automation

    1 week ago

    Seventeen Mile Rocks, Queensland, Australia Bosch Full time

    Position Overview Are you a Mechatronics graduate with a passion for sales? This role presents an exciting opportunity to contribute to our expanding sales division. Key Responsibilities: Identify and engage potential clients, providing quotes and managing orders within the industrial automation sector. Handle internal sales inquiries via phone and email...

  • Recycling Centre Attendant

    1 day ago

    Seventeen Mile Rocks, Queensland, Australia TOMRA Full time

    Job OverviewAs a Recycling Centre Attendant at TOMRA, you will play a vital role in promoting a culture of sustainability and environmental responsibility. Our team members are passionate about making a positive impact on the community, and we are seeking a like-minded individual to join our ranks.Key ResponsibilitiesDeliver exceptional customer service,...