Customer Engagement Specialist
6 days ago
Unlock a fulfilling career with Bendigo and Adelaide Bank, where you can make a real difference in people's lives.
About Us
We're a leading financial institution that values community spirit and teamwork. With a strong presence across Australia, we offer exciting opportunities for growth and development.
Your Role
As a Customer Relationship Officer, you'll provide exceptional service to our customers, building lasting relationships and helping them achieve their financial goals. You'll work closely with your team to deliver seamless branch experiences, meeting customers' end-to-end banking needs and providing tailored solutions to suit their lifestyle.
You'll be comfortable working in a dynamic environment, adapting to changing circumstances and educating customers on digital literacy and online banking. With a passion for consumer lending, you'll develop your skills and expertise in this field, making a positive impact on our customers' lives.
About You
We're looking for someone who shares our values of excellence, integrity, and respect. As a successful Customer Relationship Officer, you'll possess:
- Demonstrated ability to achieve sales results through solution-based thinking.
- Effective communication skills, both face-to-face and over the phone.
- The ability to quickly learn new systems and processes.
- A high level of banking product knowledge, including transactions accounts, insurance, term deposits, and credit cards.
- Experience in consumer lending and the banking and finance industry (a plus, but not essential).
With a part-time role available at Mt Evelyn, you'll enjoy a 46-hour fortnight roster, with flexible hours to balance your work and personal life. If you're eager to learn, grow, and make a meaningful contribution, apply now and take the first step towards an exciting career with Bendigo and Adelaide Bank.
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