Senior Account Manager, Amazon Devices ANZ
3 weeks ago
We are seeking a highly motivated and experienced Senior Account Manager to join our Amazon Devices team in ANZ. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our retail partners.
Key Responsibilities- Own key account relationships from buying teams and marketing through to executive engagement
- Lead the extended Amazon Devices team (engagement and inputs) into key accounts, including product management, channel marketing, program management, supply and in-stock, finance and leadership
- Develop new opportunities to sell and promote Amazon devices within existing retail accounts, through cross category promotions with 3P brands, and with new channel partners
- Manage channel inventory through forecasting, allocations and shipment plans to meet sales targets, partnering closely with your In-stock Manager
- Lead internal and external business reviews covering operational performance, strategic initiatives and alignment on new opportunities
- Optimize allocation of marketing development funds to drive mutual value and growth
- Work closely with your Retail Program Manager to ensure smooth sales operations
- Apply strong analytical skills to develop and convert data insights into growth
- Manage the Field Marketing budgets and the agency relationship, owning day-to-day engagement with the external field sales agency
- Develop, execute and iterate the education and learning roadmap for agencies, distributors and retail partners
- In collaboration with the Channel Marketing Manager, use insights, analytics and business acumen to establish review and tracking mechanisms that continuously trial and implement learnings to optimise in-store customer experience
- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience analyzing data and best practices to assess performance drivers
- Excellent written and verbal communication skills; ability to influence others at all levels of the organization
- Ability to meet deadlines, prioritize workload, maintain strong attention to detail, and work independently in a fast-paced and rapidly changing environment
- Proficiency in MS tools (Excel, PowerPoint, Word) and Quicksight/Power BI reporting dashboards
- Bachelor's Degree
Amazon Commercial Services Pty Ltd is a leading provider of commercial services in Australia and New Zealand. We are committed to delivering exceptional customer experiences and driving business growth through innovative solutions and strategic partnerships.
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