Retail Sales Program Manager, Amazon Devices Anz

6 months ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

Bachelor's degree or equivalent
- Strong written and verbal communication skills.
- Advanced Excel or other reporting tools (eg. Tableau) including dashboard creation and management.
- Focus on providing our customers and partners best-in-class service levels and relationship management.
- Excellent organizational skills, managing across regions and time zones.
- Ability to grasp consumer technology and learn new information quickly.

Amazon Devices is the team behind Echo with Alexa, Fire TV and Kindle, and is one of the most innovative and fastest growing businesses at Amazon. We are looking for a self-starter with strong analytical and communication skills to support the sales and marketing teams as we grow Amazon’s innovative consumer technology business through the retail channel in Australia & New Zealand.

This is an individual contributor role within the team, with the opportunity for career growth as you scale your impact, implement new and improved initiatives, and contribute to our great work environment.

Key job responsibilities
- Drive planning and organization of the Device team to best serve the offline retail channel of CE and IT partners.
- Centralizing budget, spend and promotional execution
- Manage and monitor sales and stock reporting, in close partnership with Sales & Inventory Management stakeholders and retail partners, as well as building new information exchange processes for increased visibility and insights with real-time analysis.
- Excellence in project and process-based work esp. simplification of process without compromising outcomes.
- Play a vital role in supporting new product launches into the channel, working with our Sales and Marketing team, engaging with retailers and distributors direct.
- Coordinates with Legal, Account Managers and Tax teams to draft new contractual arrangements and maintains existing contracts to ensure the scope of services, KPIs and terms are kept up to date with changing business needs.
- Time-management and organizing of resources to complete projects on time, to specification, and at expected quality.
- Drive key project initiatives, engaging with retail partners and internal stakeholders across regions.
- Orchestrate business management coordination aiding in short & midterm planning.
- Communicate regularly with project stakeholders to gain alignment and present business value, across the organization.

A day in the life
To succeed, you’ll need to be willing to roll up your sleeves, show hustle, and work collaboratively across multiple teams and external retail partners. You will play a vital role in the day-to-day operations of the ANZ devices teams, managing promotional plans, processing claims and diving deep into the data to provide insights and measure success of sales & marketing initiatives.

About the team
Amazon Devices—the team behind Amazon Echo, Kindle E-Reader and Fire TV—continues to be one of the most innovative and fastest growing businesses at Amazon. Join a rapidly growing team filled with opportunity to both deliver on new ideas as well as scale your impact. You will report into the offline sales team and be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has fun together while doing so.

Sydney, NSW, AUS
- Prior experience within a sales, marketing and/or ops team.
- Experience of retail industry, preferably across different products and retailers within CE and IT categories.
- Experience working in an analytical/business planning environment in a fast-paced, data-centric, global organization
- Experience with Tableau and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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