CRM & Marketing Specialist
6 days ago
Urbis is a people-focused organization that prioritizes the well-being of our team, clients, and communities. Our mission is centered around helping individuals create meaningful, sustainable cities and communities.
We are a community of passionate problem solvers, sought out by clients for our innovative thinking and approach to city-shaping projects. As a CRM & Marketing Consultant, you will have the opportunity to make a tangible difference and have a positive impact while gaining incredible industry experience and broad-ranging exposure to exciting work.
We pride ourselves on empowering our employees and supporting them to be the best they can be. Our benefits include salary continuance insurance, a generous parental leave policy, work-life balance, health and wellbeing programs, and more.
Urbis is an employer of choice for gender equality, recognized through the Workplace Gender Equality Agency (WGEA).
The OpportunityThe CRM & Marketing Consultant plays a pivotal role in driving stakeholder engagement and adoption through strategic marketing initiatives and CRM management. This position involves driving targeted campaigns, analyzing data, and optimizing our CRM system to enhance stakeholder and ultimately client experiences and support business growth.
The consultant works closely with cross-functional teams to ensure seamless communication, consistent brand messaging, and effective use of marketing automation tools.
Key Responsibilities- Maintain and update CRM databases to ensure data accuracy and integrity.
- Regularly clean and organize customer data to optimize system performance.
- Create and manage segmented customer lists based on behavior, preferences, and demographics.
- Oversee the Preference Centre, ensuring customers can easily manage their communication preferences.
- Drive the development and execution of electronic direct mail (EDM) campaigns, including conceptualizing ideas and creating content.
- Collaborate with the marketing team to align EDMs with broader marketing strategies.
- Develop and deliver training sessions for new CRM users, ensuring they understand system functionalities and best practices.
- Lead the coordination and distribution of regular CRM-based EDM communications to targeted audiences.
- Analyze performance metrics to refine and improve the effectiveness of future campaigns.
- Create concise, engaging Loom videos to provide on-demand training for specific CRM tasks and processes.
- Engage with the Business Development team regarding client targeting for EDMs / CRM activity generally, and alignment with the Client & Sector Program.
- Collaborate with Client & Sector Leads and key stakeholders on issues relating to client/sector initiatives and internal and external relationships.
- Coordinate marketing collateral to support Urbis sponsorships and events.
- Coordinate regular multi-channel marketing reports pulling data and insights from multiple technologies.
We are seeking a professional with:
- Professional Services experience or in a B2B setting (min 2 years).
- Proven experience writing and editing content aligned to brand and writing style guides.
- Proven track record and hands-on experience utilizing key marketing software, including website CMS, CRM, and email marketing software.
- Proven experience working with and coordinating marketing activity with Microsoft Office tools, especially Word, PowerPoint, Outlook, and Planner.
- Experience with Google Analytics, LinkedIn Advertise, Google Ad Words, and Photoshop a bonus.
-
Marketing Specialist
1 week ago
Sydney, New South Wales, Australia VGW Full timeAbout the RoleWe are seeking a highly skilled Crm Marketing Specialist to join our team in Sydney. As a key member of our CRM team, you will play a crucial role in driving continuous improvement and delivering first-class communications that are engaging, relevant, error-free, and fun.Key ResponsibilitiesContribute to and execute monthly plans to drive...
-
Marketing Specialist
4 days ago
Sydney, New South Wales, Australia VGW Full timeAbout the RoleWe are seeking a highly skilled Crm Marketing Specialist to join our team in Sydney. As a key member of our CRM team, you will play a crucial role in producing high-quality communications that engage, inform, and delight our customers.Key ResponsibilitiesContribute to and execute monthly plans to drive continuous improvement in customer...
-
Marketing Specialist
1 week ago
Sydney, New South Wales, Australia VGW Full timeAbout the RoleWe are seeking a highly skilled Crm Marketing Specialist to join our team in Sydney. As a key member of our CRM team, you will play a critical role in driving continuous improvement and delivering first-class communications that are engaging, relevant, error-free, and fun.Key ResponsibilitiesContribute to and execute monthly plans to drive...
-
Customer Engagement Marketing Manager
1 week ago
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleWe are seeking a highly skilled Customer Engagement Marketing Manager to join our team at AMP Bank. As a key member of our marketing function, you will play a critical role in delivering customer expansion, recognition, and engagement targets for Personal Banking, Small Business Banking, and Home Lending.Key ResponsibilitiesSupport the creation...
-
Data Management Specialist
5 days ago
Sydney, New South Wales, Australia AMP Full timeAbout the RoleWe are seeking a highly skilled Data Management Specialist to join our team at AMP. As a key member of our organization, you will play a critical role in ensuring our compliance with privacy and data regulations.Key ResponsibilitiesConduct risk assessments and provide expert advice on privacy and data management to business units.Develop and...
-
Product Management Specialist
17 hours ago
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleWe are seeking an experienced Product Management Specialist to join our team at AMP - General. As an Assistant Product Manager - Insurance, you will play a key role in the management of our Wrap products, including the flagship MyNorth offer.Key ResponsibilitiesMaintain existing product value and implement changes and enhancements to products...
-
CRM & Marketing Specialist
1 week ago
Sydney, New South Wales, Australia Urbis Full timeAbout the RoleWe are seeking a highly skilled CRM & Marketing Consultant to join our team at Urbis. As a key member of our marketing team, you will play a pivotal role in driving stakeholder engagement and adoption through strategic marketing initiatives and CRM management.Key ResponsibilitiesCampaign Development and Execution: Develop and execute targeted...
-
Customer Engagement Marketing Manager
18 hours ago
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleWe're building a new digital bank, and we need a Customer Engagement Marketing Manager to help us deliver a 6-star customer experience. As a key member of our team, you'll be responsible for creating and implementing marketing strategies that drive customer engagement, recognition, and loyalty.Key ResponsibilitiesDevelop and execute customer...
-
CRM and Marketing Specialist
16 hours ago
Sydney, New South Wales, Australia Urbis Full timeAbout the RoleWe are seeking a highly skilled CRM and Marketing Consultant to join our team at Urbis. As a key member of our marketing team, you will play a pivotal role in driving stakeholder engagement and adoption through strategic marketing initiatives and CRM management.Key ResponsibilitiesMaintain and update CRM databases to ensure data accuracy and...
-
CRM & Marketing Specialist
3 days ago
Sydney, New South Wales, Australia Urbis Full timeAbout the RoleUrbis is a people-focused organization that prioritizes the well-being of its team, clients, and communities. Our mission is centered around helping individuals create meaningful, sustainable cities and communities.We are a community of passionate problem solvers who are sought out by clients for our innovative thinking and approach to...
-
CRM & Marketing Specialist
5 days ago
Sydney, New South Wales, Australia Urbis Full timeAbout the RoleWe are seeking a highly skilled CRM & Marketing Consultant to join our team at Urbis. As a key member of our marketing team, you will play a pivotal role in driving stakeholder engagement and adoption through strategic marketing initiatives and CRM management.Key ResponsibilitiesMaintain and update CRM databases to ensure data accuracy and...
-
Sydney, New South Wales, Australia AMP Full timeAbout the RoleThis is a challenging and rewarding opportunity to join AMP as a Business Development Manager, Wealth Management. As a key member of our team, you will be responsible for growing our new independent advisers' funds under administration in our flagship platform and master trust products through new business sales.Main ResponsibilitiesExecute...
-
Business Development Manager, Wealth
1 week ago
Sydney, New South Wales, Australia AMP Full timeAbout the RoleThis is an exciting opportunity to join AMP as a Business Development Manager, Wealth, where you will play a key role in growing our new independent advisers' funds under administration in our flagship platform and master trust products through new business sales.Main ResponsibilitiesExecute product and marketing initiatives to maximize new...
-
CRM Marketing Coordinator
3 days ago
Sydney, New South Wales, Australia Zimmermann Full timeAbout the RoleZimmermann is seeking a highly skilled CRM Marketing Assistant to join our team based at our Head Office in Rosebery, NSW.This role will support our one-client vision across all CRM channels, responsible for driving client loyalty and retention through the delivery of targeted client communications.Key Responsibilities:Content Creation: Develop...
-
Data Management Specialist
5 days ago
Sydney, New South Wales, Australia AMP Full timeAbout the RoleWe are seeking a highly skilled Data Management Specialist to join our team at AMP. As a key member of our organization, you will play a critical role in ensuring our compliance with privacy and data regulations.Key ResponsibilitiesConduct risk assessments and provide expert advice on privacy and data management to business units.Develop and...
-
Product Management Specialist
1 week ago
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleThe Assistant Product Manager role is a key position within AMP's General division, responsible for the management of our Wrap products, including the flagship MyNorth offer. This involves maintaining competitive and compliant products and solutions, creating strong product value propositions for customers and advisers, and driving increased...
-
Product Management Specialist
4 days ago
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleThe Assistant Product Manager role is a key position within AMP's General division, responsible for the management of our Wrap products, including the flagship MyNorth offer. This involves maintaining competitive and compliant products and solutions, creating strong product value propositions for customers and advisers, and driving increased...
-
Sydney, New South Wales, Australia AMP - General Full timeAbout the RoleWe are seeking a highly skilled and experienced Privacy and Data Management Specialist to join our team at AMP. As a key member of our organization, you will play a critical role in ensuring the compliance of our business with privacy and data regulations.Key ResponsibilitiesConduct thorough risk assessments and provide expert advice on privacy...
-
Senior Account Executive
6 days ago
Sydney, New South Wales, Australia Culture Amp Full timeAbout the OpportunityCulture Amp is seeking an exceptional Senior Account Manager to join our team in the Asia-Pacific region. As a key member of our high-performing APAC Account Management team, you will have the autonomy to try new things, work on projects, and play a significant role in driving the adoption of new products to our current customer...
-
Senior CRM Marketing Strategist
5 days ago
Sydney, New South Wales, Australia CMC Markets Full timeAbout the RoleWe are seeking a highly skilled Senior CRM Marketing Specialist to join our dynamic team at CMC Markets. As a key member of our Lifecycle & Content team, you will play a crucial role in managing and optimizing our CRM tools and systems to drive customer engagement and strengthen relationships.Key ResponsibilitiesOversee the management and...
