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Front Office Coordinator

2 months ago

Sydney, New South Wales, Australia Employee Matters Full time
{"title": "Front Office Manager", "description": "Job Summary

We are seeking a highly skilled and experienced Front Office Manager to join our team at Employee Matters. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients and stakeholders.

Key Responsibilities
  • Field and redirect phone calls or messages on our main line
  • Adhere to our mail and admin email protocols
  • Oversee the scheduling and servicing of meeting rooms and manage office stock and supplies
  • Assist with the maintenance of our customer relationship management system
  • Plan and execute events and in-house hospitality
Requirements
  • Relevant experience in a similar customer-facing role such as hospitality or customer service
  • High level of care and attention to detail
  • Ability to problem-solve with a balance of creativity and practicality
  • Ability to multitask and manage competing priorities
  • Proficient computer skills in Microsoft programs
Our Culture

We live and work by our company values, which are woven into how we view individual and organizational success:

  • RESPECT - Be kind to myself, I am enough. Kindness matters more than being right.
  • TRUSTWORTHY - Be the person others can consistently count on. Elevating the client's and team's interests above mine.
  • PLAY - Pause and celebrate small wins. Play as one team. We leave no one behind.
Benefits
  • A-grade offices in an attractive location with great transport links
  • Competitive remuneration package including discretionary bonus
  • Access to the company's salary continuance policy
  • Opportunity for continued mentorship and development within a supportive team environment
  • Regular company social events and get-togethers
How to Apply

If you believe you match what we are looking for, click APPLY now and learn more about how this opportunity could accelerate your career. We encourage applicants to include a video cover letter (however this is optional).

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