Current jobs related to Customer Service Manager - Hobart, Tasmania - Australia and New Zealand Banking Group Limited (ANZ)
-
Sales and Customer Service Manager
4 weeks ago
Hobart, Tasmania, Australia Bed Bath N' Table AU Full timeAbout Us">Bed Bath N' Table AU is a family-owned Australian business that helps customers create their dream home. With over 180 stores across Australia, New Zealand, and Singapore, our team is dedicated to delivering exceptional customer service and driving outstanding sales.Sales and Customer Service Manager Role">We are seeking an experienced Sales and...
-
Customer Service Delivery Excellence Manager
4 weeks ago
Hobart, Tasmania, Australia Australian Government Department of Defence Full timeJob SummaryThis role is ideal for experienced leaders who can manage a team of service delivery officers to deliver high-quality customer-focused outcomes in a dynamic contact centre environment.About UsThe Australian Government Department of Defence offers exciting public service careers across various internal groups and agencies. With over 16,000...
-
Customer Service Representative
4 weeks ago
Hobart, Tasmania, Australia Bolton Clarke Full timeAt Bolton Clarke, we are dedicated to enabling older Australians to live and age positively. Our Customer Service Operators play a vital role in supporting our clients by providing exceptional customer service.The estimated salary for this role is $15,900 + $2,650 meal & entertainment allowance per year.About the RoleThis is an exciting opportunity to join...
-
Customer Service Ambassador
4 weeks ago
Hobart, Tasmania, Australia MOVENPICK Full timeAt Mövenpick, we are looking for a Customer Service Ambassador to join our team. This role is an exciting opportunity to provide exceptional service to our guests and contribute to the success of our hotel.About the RoleWe are seeking a highly motivated and customer-focused individual to deliver outstanding service experiences for our guests. As a Customer...
-
Customer Service Leader Hobart
4 weeks ago
Hobart, Tasmania, Australia Myer Full timeAbout the RoleWe are seeking an exceptional Customer Service Manager to lead our Service & Selling teams to success by delivering superior customer service and making profitable sales in our Hobart store.Key ResponsibilitiesChampion our Customer First Plan, manage day-to-day operations, and drive salesManage, lead, and mentor teams across Womenswear &...
-
Customer Service Ambassador
2 months ago
Hobart, Tasmania, Australia TPG Telecom Full timeKey Responsibilities As a Customer Service Advisor, you will act as the voice of our brand across Vodafone's social media channels. You will be responsible for driving brand advocacy through every interaction with customers and prospects. Adaptability, managing change, and maintaining resilience are key to success in our dynamic business. Provide customer...
-
Customer Service Team Lead
4 weeks ago
Hobart, Tasmania, Australia Myer Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our leadership team at Myer Hobart. As a key member of our management team, you will be responsible for championing our Customer First Plan, managing day-to-day operations, and driving sales.Key ResponsibilitiesManage daily activities of your team and drive...
-
Customer Service Ambassador
4 weeks ago
Hobart, Tasmania, Australia MOVENPICK Full timeDelivering Exceptional Guest ExperiencesWe are seeking a Customer Service Ambassador to join our team at Movencorp. As a key member of our front-line staff, you will be responsible for providing top-notch service to our guests, ensuring their stay with us is nothing short of exceptional.About the RoleThe successful candidate will be responsible for:Providing...
-
Customer Service Representative
4 weeks ago
Hobart, Tasmania, Australia Australia Post Full timeAbout Australia PostAustralia Post is committed to delivering exceptional customer experiences, connecting communities and fostering growth. Our vision is to be the leading logistics company in Australia, providing innovative solutions that meet the evolving needs of our customers.Job Summary:We are seeking a highly motivated and customer-focused Retail...
-
Customer Service and Community Liaison
4 weeks ago
Hobart, Tasmania, Australia Bolton Clarke Full timeAbout the RoleWe are seeking an experienced Customer Service Operator to join our team based at our Hobart office. As a key member of our team, you will be responsible for responding to client queries and providing exceptional customer service.Key ResponsibilitiesRespond to incoming communications and action outbound communications to support client...
-
Customer Service Professional
4 weeks ago
Hobart, Tasmania, Australia APS Full timeAbout Our TeamAt APS, our primary mission is to protect Australia and its national interests. We promote security and stability in the world and support the Australian community as directed by the Government.The South East ZoneWe are one of three zones within the Service Delivery Division that provide essential services and support to Defence personnel...
-
Customer Service Ambassador
2 months ago
Hobart, Tasmania, Australia McDonald's NORTH HOBART TAS (1395) Full timeAbout the Role We are seeking enthusiastic and friendly individuals to join our team at McDonald's Bridgewater TAS (610) as a Customer Service Ambassador. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, maintaining a clean work environment, and preparing hot, fresh food to our high standards.About...
-
Customer Service Sales Specialist
4 weeks ago
Hobart, Tasmania, Australia Nick Scali Full timeWe are seeking an enthusiastic and motivated Sales Consultant to join our team in Hobart.In this role, you will provide exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.Key Responsibilities:Deliver outstanding customer service to create the optimal customer experience.Utilize...
-
Customer Service Excellence Specialist
4 weeks ago
Hobart, Tasmania, Australia Bank of Queensland Full timeAbout UsAt the Bank of Queensland, we foster a workspace that values and leverages difference. As an Employer of Choice for Gender Equality, we strive to create new possibilities and foster inclusivity.We are excited to grow our Hobart team and offer the right candidate an exciting career in banking. This role is ideal for a passionate and high-performing...
-
Customer Service Representative
1 month ago
Hobart, Tasmania, Australia APS Full timeThe Australian Public Service (APS) is a dynamic and diverse organisation offering rewarding careers across various internal groups and agencies.About the RoleWe are seeking highly motivated individuals to fill the position of Customer Service Representative - Defence Services. In this role, you will be responsible for providing exceptional customer service...
-
Customer Service and Sales Leadership Role
4 weeks ago
Hobart, Tasmania, Australia Myer Full timeAbout Us:At Myer, we're a department store with a big heart. We've been supporting Australian communities for over a century, and our story is one of humble beginnings and growth. We're more than just a place to shop – we're a place where you can find life-long friendships, feel safe, and be yourself.The Role:We're seeking a Customer Service Manager to...
-
Customer Service Liaison Officer
4 weeks ago
Hobart, Tasmania, Australia Tilford Auto Group Full timeTilford Auto Group is a family-owned and operated multi-franchised dealership in Hobart, offering a unique opportunity for a Customer Service Liaison Officer to join their team.This role involves providing exceptional customer service, making appointments, documenting vehicle concerns, estimating service/repair time and costs, invoicing, and general...
-
Insurance Customer Service Specialist
4 weeks ago
Hobart, Tasmania, Australia Suncorp Group Full timeWe are seeking a skilled Insurance Customer Service Specialist to join our team at Shannons, a leading insurance provider for motoring enthusiasts. About the RoleAs an Insurance Customer Service Specialist, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the right level of insurance protection...
-
Customer Service Representative
4 weeks ago
Hobart, Tasmania, Australia Australia Post Full timeEmpowering Communities through Excellent Customer ServiceWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences across various locations in the region.About the OpportunityIn this...
-
Customer Experience Team Manager
4 weeks ago
Hobart, Tasmania, Australia Kinetic Full timeAt Kinetic, we are seeking a highly skilled Customer Experience Team Manager to lead our dynamic customer service team in Tasmania. This is a full-time role that offers a competitive salary and the opportunity to make a real difference in delivering exceptional customer service.Key Responsibilities:Lead and manage the customer service team, ensuring...
Customer Service Manager
1 month ago
At ANZ, we're shaping a world where people and communities thrive.
We are Australia's fifth-largest bank by market value and one of the largest in the Asia-Pacific region. We have a significant presence in New Zealand and Asia, offering a comprehensive range of banking services to our customers.
Our purpose is simple: to help our customers thrive financially, with a focus on financial wellbeing and sustainability. We believe that everyone deserves access to quality financial services, regardless of their background or location.
About the RoleAs an Assistant Manager in our Emerging Corporate Team, you'll play a key role in helping to maintain and grow our Emerging Corporate customer base. The purpose of this role is to partner with a Relationship Manager to support a portfolio of Diversified customers in all aspects of customer service, compliance, processes, system and governance.
As a Customer Service Manager, you will be responsible for maintaining a well-managed portfolio compliant with all relevant policies and procedures. You will also be responsible for maintaining control of workflows across all compliance and customer fulfilment processes.
You will act in the best interest of the customer and apply a customer-centric approach. You will proactively develop and maintain a detailed understanding of customer business and financial needs.
You will provide appropriate solutions towards account maintenance and simple customer requests. You will support the management of a portfolio of Diversified Industries customers. You will collaborate with Product Partners and other stakeholders to fulfil customer needs.
You will engage diversified teams when required. To grow and be successful in this role, you will ideally bring the following:
- Data analysis: Collecting, profiling and analysing data to translate into meaningful insights to inform business decisions and deliver customer solutions.
- Credit Analysis: The ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors such as character, capital, capacity to repay, collateral (security) and conditions (the 5Cs of credit).
We offer a competitive salary package, including a base salary of $95,000 per annum, plus superannuation and other benefits. Our employees enjoy flexible working arrangements, including remote work options, and access to a range of employee benefits, including health and wellbeing programs, discounts on selected products and services, and more.
We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
