Customer Service Liaison Officer

4 days ago


Hobart, Tasmania, Australia Tilford Auto Group Full time

Tilford Auto Group is a family-owned and operated multi-franchised dealership in Hobart, offering a unique opportunity for a Customer Service Liaison Officer to join their team.

This role involves providing exceptional customer service, making appointments, documenting vehicle concerns, estimating service/repair time and costs, invoicing, and general administration duties.

The ideal candidate will have previous experience in a frontline customer service role and possess excellent organisational skills, a manual driver's licence, and a high level of personal presentation and professionalism.

As a Customer Service Liaison Officer with Tilford Auto Group, you will work 38 hours per week + overtime, enjoy a friendly work environment, and be rewarded with above award rates. If you are passionate about delivering quality service and total customer care, this could be the perfect opportunity for you.

Becoming a part of Tilford Auto Group means being part of a reputable business that values its employees and customers alike. You will contribute to providing an outstanding customer experience, working collaboratively with the team to achieve sales and customer satisfaction goals.

In return for your dedication and hard work, you can expect:

  • A highly competitive salary estimated at $70,000 - $90,000 per annum, depending on experience
  • A comprehensive benefits package, including above award rates
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment that encourages growth and collaboration

Requirements: Previous experience in a frontline customer service role, excellent organisational skills, manual driver's licence, and a high level of personal presentation and professionalism.



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